English for Business Life Elementary

Practice
Back from a trip
1 A sales manager has just arrived back from a trip. He
meets a colleague in the corridor. Listen to the
conversation and answer these questions.
a How was the sales manager's trip?
b W hen did he get back?
c W hat did Ivan want?
d Who is Ivan?
e W hy did the sales manager upgrade to first class?
f
What does Amelia think of the new system?
g W hat is the problem?
h W hen will the sales manager's report be ready?
Changes, instead
3 Notice how the arrangements on this itinerary have
changed. Write sentences using instead.
Destination:
Carrier:
Barcelona
- £ w ^ ir O eAft* A ir
Flight no.: -tX-407 TW-149 R
Booking ref. no.: £0225 fK
Date:
Departure Time:
Terms:
0A2.S12
Id w d a y ^ tl-T ta y T ite s d w
business class
-one way"
r-n
Details: a iolo s e a Se-gif
Price: -£330— £-410
ze-iw mm-
U
I'm afraid so/i'm afraid not
2 Write I'm afraid not or I'm afraid so in responses to
these questions.
e.g. Is it possible to change the booking?
i W frfa riA w p f .....................................................
a Can I change my booking to Wednesday?
b Is Monday's flight fully booked?
c
Is the plane late?
d Is there a flight on Tuesday?
e.g. (Carrier) .....
Air..!wsf&Oid ?.£. t.IsiKf?. Air •
a (Day) He's travelling on ....................................
b (Date) He's travelling o n ...................................
c (Time) His flight is leaving a t ...........................
d (Details) He's sitting i n ......................................
e Can I change to business class?
e
(Price) His ticket c o sts.......................................
f
Do I have to pay a supplement?
g Is the morning flight more expensive?
94 UNIT 36