English for Business Life Elementary

Practice
Booking a hotel room
1 Listen to the telephone booking, then fill in the gaps
in this email confirmation.
a o e
D elete
ijgj
R eply
H
R eply A ll
subject: a .......................
Dear Sir/Madam
Reflexive pronouns
2 Write replies in answer to the questions.
In
91 / &
Forw ard C om pose
M ailb oxe s
I am writing to confirm the telephone booking we
made earlier today. The booking is for b ...............
arriving c ........................ and departing d ...............
The booking is in the nam e of e ........................
Kind regards
Tina Patel
Asia Travel
e.g. Would you like someone to carry your bag?
(No, th an k s.) .N??;..f . . X.. M
° l
L ~ J »
G et M ail
.............................................................
a Would you like me to post your assistant's
letters?
(No, thanks.) ..........................................................
b Did someone park his car for him?
(N o.).........................................................................
c Would you like someone to clean Mrs Dahabi's
shoes?
(No, thanks.) ..........................................................
d Would you like someone to carry this luggage
upstairs for your party?
(No, thanks.) ..........................................................
e Would you like someone to wash your shirt?
(No, thank you.) ....................................................
how/what (a); so/such
3 Complete the exchanges using what, how, so or such.
e.g. - They're full.
- This is.... ................a busy time for hotels.
a - They don't accept travellers' cheques.
- .............................ridiculous!
b - The hotel hasn't got any vacancies.
- .............................a nuisance!
c - Why don't you stay at the Grand Hotel? It's
very good.
- Yes, but it's ............................. expensive.
d - I can't go to Paris next w'eek - we're too busy.
- .............................a pity!
e I don't know the name of our marketing director
because it's ............................. a big company.
f - We're full all next week.
- ............................. frustrating!
g - I always get lost - it's a big hotel.
- Yes, there a re ................. ........... many floors.
h - She gave the waiter €50.
- .......................... am azing!............................a tip!
Filling in a form for someone
4 Write down the questions you need to ask in order
to fill in this card for someone else.
Room no. Name Cash Lj
Cheque
Arrivai Credit card □
Departure
Voucher
A/C no.
M r______________________ Length o f stay
M rs _____________________ Number in p arty.
Miss____________________
M s_____________________
Address_________________ C ity_____________________
C o u n try________________ C ar registration number
Nationality______________ _______________________
Passport no._____________ W here issued.
Next destination .
(G ive address)
Signature_______
□
Staying in a hotel 85