English for Business Life Elementary

Practice
Asking about facilities
1 Listen to different people asking about facilities and
equipment. Indicate with a tick / which facilities
are available now, which are available later and
which are not available.
Conference phone
IT Support
Meeting room
Copying
Use of a stapler
Staff security pass
which, what, etc.
Available
now
Available
later
Not
available
2 Complete the dialogue with which, what or who.
A = Sales Account Manager
B = Office Manager
A: Can I borrow one of the beamers for my
presentation on Tuesday?
B: Yes, that's no problem, a .........................time is the
presentation?
A: It's at three o'clock.
B: b ......................room are you going to be in?
A: I haven't booked it yet. c ......................rooms are
free?
B: d ..................... kind of presentation is it?
e ......................are you giving it to?
A: I'm giving it to a small group from Whyco
Chemicals.
B: Rooms 7 or 8 are free, f ..........................would you
prefer?
A: I'll use 7. By the way, there's something wrong
with my laptop. Could someone have a look at it?
B: g ............. ....... kind of laptop have you got?
A: It's an IBIS.
B: h ......................................model is it?
A: The 9000.
B: And i ......................is wrong with it?
Requests
3 Write questions with could, using the prompts.
e.g. (type/this/me)
C ould W M S .1fo r vk& ? ....................
a
(send/'ihis fax/Mehmet)
Could yr01A s&yid tkis £ vl)( f.o . ?
(call/Boris/me)
b (deliver/sample/Anna)
c
(give this/Igor/me)
d (do something/Max)
e
f
(check the facilities/us)
(do some photocopying/the Service Manager)
g (talk to/Jane/m e)
h (get some coffee/the visitors)
Facilities
4 Write the requests using the words in the box.
c o p ie r / fax m achine ro o m
som ew he re video cam era beam er
som eone
e.g. I need to do some photocopying.
.............................................................. i could use.
a I need to do some typing.
.................................................. I could ask for help?
b I need to talk to some visitors.
.................................................................I could use?
Checking facilities and information 71