The Power of Selling, 2010a

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2009).
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CareerBuilder,http://www.careerbuilder.com/Article/CB-481-Getting-Ahead-How-Does-an-Informational-
Interview-Work (accessed July 20, 2009).
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Quintessential Careers,http://www.quintcareers.com/information_people.html (accessed July 12, 2009).
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5.4 Review and Practice
Power Wrap-Up
Now that you have read this chapter, you should be able to understand how to communicate effectively
and with proper etiquette in business.
You can discuss the communication model and how it works.
You can compare and contrast the different types of communication: verbal, nonverbal, and
written.
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