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a mediator. Bringing tenants and owners<br />

together toward a consensus is a delicate and<br />

skillful juggling act. Transparency is particularly<br />

crucial here.<br />

„The Corona<br />

year has<br />

significantly<br />

increased the<br />

administrative<br />

workload for<br />

all property<br />

managers and<br />

landlords.“<br />

Andrea Dissauer,<br />

EHL Immobilien Management<br />

Do institutional investors tick differently<br />

here than private investors?<br />

Institutional investors have to be accountable<br />

to their investors. This is also a common<br />

thread in asset management. Foundation or<br />

fund directors must be able to prove that they<br />

have handled the money entrusted to them<br />

with care. An all-too-casual waiver of rental<br />

income, for example, could trigger claims for<br />

damages.<br />

that used to take place face-to-face are now<br />

being handled virtually. However, there is no<br />

substitute for personal contact, regardless of<br />

whether it concerns international owners or<br />

our own employees in Vienna, in Carinthia or<br />

Salzburg.<br />

Do you believe in the digital purchase<br />

contract via blockchain?<br />

One should distinguish between negotiation<br />

and settlement in this case. When<br />

negotiating, it is essential to get to know<br />

your counterpart. There are also emotions<br />

involved, and you should be able to feel<br />

them. Personal contact is very important<br />

here. Once everything has been negotiated,<br />

digital processes are faster and make work<br />

much easier. In three years‘ time, we will<br />

undoubtedly be surprised at how quickly this<br />

development has established itself.<br />

How do you define success? Would you<br />

describe yourself as ambitious?<br />

For me, success means being satisfied and<br />

happy with oneself. Ambitious? I pursue<br />

goals consistently. I keep at it, but at the<br />

same time I am careful not to lose myself.<br />

The most important thing for me is that my<br />

team, my family and I are all doing well. This<br />

is the be-all and end-all. And this motto has<br />

accompanied me for many years.<br />

You live in the Wechsel region and commute<br />

to Vienna. Do you drive or take the<br />

train?<br />

I usually drive, but the train is becoming more<br />

of an alternative, since the increasing volume<br />

of traffic. Sitting in traffic jams means that<br />

the time spent on the train could be used<br />

much better.<br />

How many kilometers do you cover in a<br />

year?<br />

Quite a few. I drive about 50,000 kilometers<br />

a year. Vienna, Graz, Salzburg or Carinthia,<br />

the properties we manage, are spread all over<br />

Austria.<br />

I also traveled by train for years. Going home<br />

by car is also a way to shake off the daily grind<br />

a bit and come down. In the morning, we talk<br />

on the phone and listen to music.<br />

Because you mentioned employee management<br />

earlier, what is a no-go for you?<br />

I like to approach people openly. I don‘t want<br />

to be lied to or tricked. If I sense that, I‘m<br />

disappointed, but thank God that has been an<br />

exception in my life.<br />

The gut feeling we discussed earlier?<br />

That‘s the gut feeling. I am not a resentful person,<br />

but I want to be able to rely on employees<br />

Does this mean significantly more documentation<br />

effort?<br />

There‘s no doubt about it: The Corona year<br />

has significantly increased the administrative<br />

workload for all property managers and<br />

landlords.<br />

... and driven digitization forward?<br />

The pandemic has significantly driven the<br />

digitization process. We at EHL have already<br />

digitized many processes. Many meetings<br />

<strong>MIPIM</strong> | <strong>2022</strong><br />

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