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A player in sustainable development - Dalkia

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OUR SHAREHOLDERS<br />

Relations shaped by trust<br />

All Veolia Environnement shareholders, <strong>in</strong>dividual and <strong>in</strong>stitutional alike, can rapidly ga<strong>in</strong> access to precise<br />

and regular <strong>in</strong>formation about the company. To meet their expectations and enhance the quality of its<br />

dialogue with shareholders, Veolia Environnement proposes a series of resources: a purpose-designed Web<br />

site, quarterly newsletters, the guide for <strong>in</strong>dividual shareholders, an annual conference on a specifi c<br />

theme, meet<strong>in</strong>gs, conference calls and roadshows.<br />

Simple, clear <strong>in</strong>formation<br />

In 2007, around 8% of Veolia<br />

Environnement’s share capital was held<br />

by 225,000 <strong>in</strong>dividual shareholders, with<br />

employee shareholders hold<strong>in</strong>g 1.6%.<br />

Reach<strong>in</strong>g out to these shareholders,<br />

Veolia Environnement held briefi ngs<br />

for them <strong>in</strong> Lille and Nice and took part<br />

<strong>in</strong> the Actionaria <strong>in</strong>vestors’ event <strong>in</strong> Paris.<br />

The Shareholders’ Consultative<br />

Committee was set up <strong>in</strong> April 2003<br />

to forge stronger l<strong>in</strong>ks between the<br />

company and its <strong>in</strong>dividual shareholders.<br />

The committee consists of 11 unpaid<br />

members, two of whom represent<br />

employee shareholders, and works on<br />

improv<strong>in</strong>g communications. It met fi ve<br />

times <strong>in</strong> 2007, and worked on prepar<strong>in</strong>g<br />

the Annual Shareholders Meet<strong>in</strong>g<br />

as well as on creat<strong>in</strong>g and approv<strong>in</strong>g<br />

communication tools for <strong>in</strong>dividual<br />

shareholders.<br />

22 2007 ANNUAL REPORT VEOLIA ENVIRONNEMENT<br />

A proactive Shareholders’ Club<br />

The Shareholders’ Newsletter provides<br />

regular <strong>in</strong>formation for the 25,000<br />

members of the Shareholders’ Club.<br />

In addition to fi nancial results,<br />

it presents the company’s strategy,<br />

news, Research and Development<br />

projects and its commitments <strong>in</strong> favor<br />

of susta<strong>in</strong>able <strong>development</strong>.<br />

The company publishes the Shareholder’s<br />

Guide every year. For the past four years,<br />

<strong>in</strong> partnership with the Institut Veolia<br />

Environnement, the Shareholders’ Club<br />

has held an annual conference<br />

on environmental issues.<br />

In 2007, 360 Club members met to talk<br />

about The environment: friend or enemy<br />

of our health? This conference gave<br />

shareholders an opportunity to get to<br />

know better the company’s approach<br />

and its achievements <strong>in</strong> these crucial<br />

fi elds, which are at the core of its<br />

bus<strong>in</strong>ess.<br />

Meet<strong>in</strong>gs with the fi nancial community<br />

In 2007, Veolia Environnement improved<br />

the <strong>in</strong>formation it provides to the<br />

fi nancial community. In addition to<br />

regular meet<strong>in</strong>gs and conference calls<br />

at the time of publication of annual<br />

and <strong>in</strong>terim fi nancial statements,<br />

the Investor Relations Department<br />

<strong>in</strong>dividually met many fi nancial analysts<br />

and <strong>in</strong>vestors.<br />

Veolia Environnement’s senior<br />

executives presented the company,<br />

its strategy, prospects and bus<strong>in</strong>ess<br />

<strong>development</strong> model <strong>in</strong> roadshows<br />

<strong>in</strong> the ma<strong>in</strong> European fi nancial centers<br />

(Paris, London, Frankfurt, Stockholm,<br />

Ed<strong>in</strong>burgh, Geneva, etc.) as well<br />

as <strong>in</strong> North America (New York, Boston,<br />

Toronto and Montreal).<br />

Internet: daily news<br />

The www.veolia-fi nance.com site<br />

is a common portal dedicated to all<br />

shareholders, whether <strong>in</strong>dividual<br />

or <strong>in</strong>stitutional, as well as fi nancial<br />

analysts. Daily updated, it provides<br />

real-time stock market data, press<br />

releases and all types of <strong>in</strong>formation<br />

about the company. Its documents<br />

can be downloaded.

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