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The role of physical design and informal communication

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Informed Consent Form for Staff<br />

Crouse Hospital<br />

Title <strong>of</strong> Study: <strong>The</strong> Role <strong>of</strong> Physical Design <strong>and</strong> Informal Communication <strong>and</strong><br />

Learning in Reducing Stress <strong>and</strong> Gaining Competency Among New Nurse Graduates<br />

Background/Purpose: You are invited to take part in a Cornell University-Crouse<br />

Hospital research study exploring ways to reduce the stress <strong>and</strong> increase the gaining <strong>of</strong><br />

nursing competencies among new nurse graduates (NNG). Specifically, the purpose<br />

<strong>of</strong> this study is to learn how the <strong>design</strong> <strong>and</strong> layout <strong>of</strong> hospital facilities influence<br />

<strong>informal</strong> <strong>communication</strong>, interaction, <strong>and</strong> learning among new nurse graduates during<br />

the formal orientation process on a medical unit; <strong>and</strong> to explore the relationship<br />

between such <strong>communication</strong> patterns <strong>and</strong> job stress <strong>and</strong> the gaining <strong>of</strong> nursing<br />

competencies. Please read this form carefully <strong>and</strong> ask any questions you may have<br />

before agreeing to take part in the study.<br />

Procedures: If you agree to be in this study you will be asked to participate in the<br />

following activities during the 3 month new nurse orientation period. <strong>The</strong> time<br />

commitment will be minimal <strong>and</strong> all data will remain anonymous.<br />

• Fill out a brief questionnaire three times during the twelve week new nurse formal orientation<br />

period for a total <strong>of</strong> three surveys. Survey completion will occur while you are at work <strong>and</strong><br />

should take no more than 20 minutes <strong>of</strong> your time per survey.<br />

• Participate in brief interviews at your convenience at various times during the research<br />

observation period. <strong>The</strong> purpose <strong>of</strong> the interviews is to better underst<strong>and</strong> the new nurses’<br />

experience from your perspective. When convenient, we will ask to record the conversations<br />

using a portable digital recorder. If you decline, no recorder will be used. Transcriptions <strong>of</strong><br />

the recordings will remain anonymous in all presentations <strong>and</strong> reports <strong>of</strong> the findings.<br />

Recording interviews simply allows the researcher to focus on what the nurse is saying, rather<br />

than trying to manually capture the discussion; <strong>and</strong> to let the nurses’own voices be heard<br />

(anonymously) in presenting the findings.<br />

Additional data collection methods employed in this study but which require no direct<br />

time or involvement on your part will include:<br />

• Members <strong>of</strong> the Cornell research team “shadowing” (i.e. following at a distance) new nurse<br />

graduates to track type, duration, <strong>and</strong> location <strong>of</strong> interactions with other staff (such as yourself)<br />

using a Palm Pilot programmed for this form <strong>of</strong> data collection. In no way will the shadowing<br />

interfere with your work, <strong>and</strong> all recorded data will remain anonymous.<br />

• An evaluation <strong>of</strong> the <strong>physical</strong> qualities (e.g., the <strong>design</strong>, layout) <strong>of</strong> your work setting such as<br />

the nurse station, break <strong>and</strong> lounge areas, <strong>and</strong> even the general building itself so that we can<br />

better underst<strong>and</strong> <strong>and</strong> describe the <strong>physical</strong> setting in which you work.<br />

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