The role of physical design and informal communication

Table 4 Overall percent & frequency of who the GN interacted with and average
frequency per 8-hour shift
Person Percent Frequency Frequency/8hr
Work Alone 35.2% 571 184
Patient 20.4% 332 107
Visitor 3.9% 64 21
Nurse 14.7% 238 77
Doctor 2.6% 42 14
Allied Health 7.2% 117 38
Orientor 13.9% 225 72
GN 2.2% 35 11
Frequency/8hr
200
180
160
140
120
100
80
60
40
20
0
Work
Alone
Patient Visitor Nurse Doctor Allied
Health
Person
Orientor GN
Figure 23 Average frequency per 8-hour shift of who the GN interacted with
Table 5 shows the frequency of who the GN interacted with in each of the
eight weeks, and it illustrates how the interaction patterns of the GN changed over
time. Similar to the task data, most patterns are not distinct. However, as Figure 24
illustrates, frequency of interaction with visitors and with the patient increased over
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