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The role of physical design and informal communication

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Average time (h:mm:ss)<br />

3:50:24<br />

3:21:36<br />

2:52:48<br />

2:24:00<br />

1:55:12<br />

1:26:24<br />

0:57:36<br />

0:28:48<br />

0:00:00<br />

Work<br />

Alone<br />

Patient Visitor Nurses Doctor AH Orientor GN<br />

Person<br />

Figure 25 Average time during an 8-hour shift the GN spent with each person<br />

When the average time data was analyzed by week, the time per interaction<br />

with patients decreased by 50% over the course <strong>of</strong> orientation from 2:12 in Week 2 to<br />

1:04 in week 9 (Figure 26). This may be attributable to the GN’s patient assignment<br />

which increased over time. In week 2, the GN was responsible for just three patients,<br />

<strong>and</strong> by week 9 she was responsible for 6 patients. It is possible that the more patients<br />

she was responsible for, the less time she was able to spend per interaction with each<br />

patient, hence the shorter average interaction by week 9. A second pattern <strong>of</strong> interest<br />

is that the average times with patients <strong>and</strong> nurses seem to correlate over the 8 week<br />

period. When the average time spent with patients increased or decreased, the average<br />

time spent with nurses followed the same pattern in every week except week 7. No<br />

other trends were found in the data.<br />

77

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