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The role of physical design and informal communication

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Patient Room<br />

28%<br />

Nurses Station<br />

25%<br />

Break Room<br />

0%<br />

Backstage<br />

4%<br />

Med Room<br />

21%<br />

Corridor<br />

19%<br />

Charge Desk<br />

3%<br />

Figure 28 Overall frequency <strong>of</strong> where the GN interacted over 8 weeks <strong>of</strong> data<br />

collection<br />

b) Time<br />

Table 8 shows the total <strong>and</strong> average amount <strong>of</strong> time the GN spent interacting in<br />

each location over 25 hours <strong>of</strong> data collection, <strong>and</strong> the average amount <strong>of</strong> time during<br />

<strong>and</strong> eight-hour shift. (Note: the total time used to determine the percentages was the<br />

time spent collecting data - 24:50:23 - minus time spent “In Transit” – 2:59:43). <strong>The</strong><br />

percentage <strong>of</strong> total time, over 25 hours <strong>of</strong> data collection, spent in each location shows<br />

a similar distribution as the frequency analysis. However, the percentage <strong>of</strong> total time<br />

spent in the patient room was significantly higher than the percentage calculated in the<br />

frequency analysis. This can be attributed to the fact that the GN had relatively long<br />

interactions in the patient room averaging close to two minutes. Conversely, the<br />

percentage <strong>of</strong> total time spent in the corridor was significantly lower than the<br />

80

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