Career Link 2012 Book - DCU - Dublin City University

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16 PROFILE SUMMARY Nicola is a highly experienced Financial Advisor, Property Negotiator, Customer Service Manager, Sales Supervisor and Office Manager. With a wealth of knowledge that has been mentored and developed within the Healthcare, Manufacturing, Financial Services, IT, Telecoms, and Pharmaceuticals industries. Nicola is innovative, motivated and target driven with strong client relationship skills and with the belief that customer care is paramount to the success of any business. Nicola would suit any business development/sales role. KEY SKILLS • Organisational • Innovative • People Skills • Achieve Targets/deadlines • Team leader • Motivated • Communication • Multi task • Capable • Creative CAREER HIGHLIGHTS AND ACHIEVEMENTS • Implement new procedures and training in various roles. • Increase sales by 33% in competitive pharmaceutical industry. • Achieved 100% conversion rate in property / mortgage sales for international market. • Implement edi system for controlling backorders for stock. • Consolidated the payroll system and HRM system for a micro enterprise. • Simplified book-keeping system and office procedures. • Negotiate better terms and conditions with suppliers/revenue. • Organising community work and fundraising events to integrate the community both in Mayo and Laytown. • Leading a community development committee to apply to Meath Partnership for the village renaissance initiative for Laytown. Nicola collated and submitted the EOI and achieved overall top marks for Laytown Village Enhancement. PAST POSITIONS HELD Nicola Blendell 18 The Glade, Inse Bay, Laytown, Co. Meath. +353 87 962 2800 nicola.blendell2@mail.dcu.ie linkedin.com/in/nicolablendell Chairperson June 2011- To Present Laytown Village Business Development June - August 2011 CAB Freight Management Assistant/ June 08 - Dec 10 PCO Manufacturing Customer Service Manager
QUALIFICATIONS & TRAINING BA Business Management 2012 Dublin Business School Train The Trainer Fetac level 6 2011 CMD Training. IATI 1999 IATI, Ballina VEC. Diploma Business Studies 1998 ICM, Prof T. Garavan UL. WHAT I CAN OFFER EMPLOYERS Nicola has experience of using a wide range of accounting systems and implementing office procedures for both SMEs and micro enterprises. With the benefits of working in the UK, Italy and Ireland Nicola is a skilled communicator and enjoys building on client relationships. Nicola has the ability to analyse and produce reports to meet the client's expectations. Nicola has managed to fuse this experience with the Business Innovation Programme course to enable her to successfully undertake market research and analyse the data to produce high level reports and by implementing project management tools to combine her work and studies. Nicola’s unique selling point is her ability to seize opportunities and create a tangible service by utilising her tacit knowledge. PLANS AND OBJECTIVES FOR FUTURE CAREER Nicola is currently working on a tourism business development project in Laytown. The project is to turn a heritage public house into a Youth Hostel and Outdoor Activity Centre. This will involve sourcing LEADER Funding with Meath Partnership. Nicola is currently attending workshops with Meath Partnership to facilitate this. Nicola will be responsible for the Project Management which entails market research, public relations, implementing office systems, CRM system, Sales Tools, web design, social media and liaising with stakeholders and financial institutions. Nicola's objective is to establish a successful business to provide business development, sales and customer service advice and training. PERSONAL INTERESTS Nicola is interested in Interior Design. Nicola enjoys organising events and has an Arts and Culture Meetup Group. Nicola is currently learning to Fly Fish. Career Link 2012 17
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Career Link 2012 Book - DCU - Dublin City University

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