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89 - Eurofresh Distribution

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20<br />

DiStributioN/DiStribucióN<br />

United Kingdom,<br />

world benchmark<br />

for food retailing<br />

Major firms diversify their range and keep ahead of<br />

consumer trends to meet their customers’ needs<br />

After experiencing higher growth than<br />

other European countries in recent<br />

years, the British economy slowed to<br />

1.9% growth in 2005. The forecasts<br />

expect a recovery, with growth rising<br />

to 2.8%. The UK retail sector showed<br />

annual growth of 1.9% in 2005 and<br />

2.8% in 2006. The inflation rate was<br />

2% in 2005 and household debt was<br />

117% of gross disposable income at<br />

the end of that year.<br />

The British consumer<br />

The birth rate is falling and IGD estimates<br />

that by 2014 the over-65s<br />

will outnumber those under 16. The<br />

ageing population will have consequences<br />

for food consumption in the<br />

United Kingdom because the future<br />

pensioners of 2020 are today’s regular<br />

consumers of ready-prepared<br />

dishes, which is also a consequence<br />

of households having fewer members.<br />

Also, consumers have less<br />

time for shopping and are choosing<br />

convenience stores, avoiding the<br />

traffic jams at the volume retailers.<br />

Food retailing<br />

Specialised studies estimated food<br />

retailing turnover at GBP 90 billion<br />

(thousand million), over 130 billion<br />

euros, in 1998. The same source estimated<br />

that it had risen to GBP 100<br />

billion (147 billion Euros) in 2003.<br />

On 10 March 2006 The Times newspaper<br />

calculated GBP 95 billion. The<br />

British multiples sell a wide range of<br />

ethnic products and a large quantity<br />

of dishes prepared with products imported<br />

from different countries. They<br />

have created a new positive image<br />

by deciding to strengthen local products<br />

and by the efforts they make to<br />

ensure food safety.<br />

According to data from AC NIELSEN,<br />

28% of the products sold in the<br />

United Kingdom in April 2005 were<br />

retailer brands, which had grown by<br />

1% year on year. They made up 24%<br />

of sales by cooperatives, 73% at the<br />

discounters and 40% in large multiples<br />

such as Tesco or Sainsbury’s.<br />

Retailers have developed various<br />

levels of private label depending on<br />

the quality. High quality private labels<br />

(Tesco Finest, Sainsbury’s Taste<br />

the Difference, with sales worth over<br />

GBP 1 billion in April 2006) and those<br />

in the lower range (Sainsbury’s Basics,<br />

Asda Essentials...) each have<br />

their own specifications and their<br />

own packaging. At the same time,<br />

the major multiples have expanded<br />

their service to consumers: long<br />

opening hours, goods returned if not<br />

satisfied, disabled access, etc. Also,<br />

to cut down the number of suppliers<br />

and the associated costs, the British<br />

supermarkets have opted to work<br />

with external operators known as Category<br />

Managers. Their work covers<br />

choosing the suppliers and product<br />

ranges and defining the marketing<br />

strategies (promotion, positioning,<br />

packaging).<br />

Most of the sector is British-owned,<br />

despite the prominence of a North<br />

American group, Wal Mart, since its<br />

takeover of Asda in 1999 and the entry<br />

of German groups on the discounter<br />

circuit. Internationally, only the Tesco<br />

group has expanded abroad, but its<br />

core business remains in the United<br />

Kingdom.<br />

Sector segmentation<br />

Food retailing operators fall into the<br />

following groups: Firstly the ‘Big 4’<br />

(the 4 major supermarket groups that<br />

aspire to the leadership): between<br />

them, Tesco, Asda, Sainsbury’s and<br />

Morrisons have 75% of the grocery<br />

market as well as each having a market<br />

share in excess of 10% and extensive<br />

nation-wide coverage. Then<br />

there are the groups that aim to<br />

differentiate themselves, Waitrose<br />

and Marks and Spencer, which have<br />

around 7% of the grocery market.<br />

They aim to capture a growing clientèle<br />

that looks for quality products<br />

or a large service component (e.g.<br />

prepared salads) or differentiated<br />

products (e.g. biscuits manufactured<br />

at the point of sale). A further group<br />

are the separate smaller multiple<br />

brands, which account for 11% of the<br />

ApRIl<br />

MAY<br />

2 0 0 7<br />

grocery market: Somerfield (4.2 %),<br />

the Co-ops (5 %) and Iceland (2%).<br />

Among the chains of independents<br />

and small franchises (4% of the<br />

market) the leading groups are Spar<br />

and Kwik Save; for discounters (3%<br />

market share) the main names are<br />

Lidl, Aldi and Netto. Lastly, it must<br />

be remembered that the up-market<br />

department stores have a line in<br />

food, with excellent grocery sections.<br />

Outlets such as Boots the Chemist,<br />

newspaper shops and tobacconists<br />

also offer all kinds of snacks, sandwiches<br />

and refreshments.<br />

Supermarkets<br />

According to the market studies<br />

company Verdict, between 1995 and<br />

2005 superstores (over 25,000 sq<br />

ft) increased their market share by<br />

6.2% to 41.8%, with sales worth an<br />

estimated 56.3 billion (thousand million).<br />

Hypermarkets (over 40,000 sq<br />

ft sales space) are scarcer in the United<br />

Kingdom than on the Continent.<br />

The main ones are Tesco and Asda.<br />

75% of total food product sales in the<br />

United Kingdom are made by the big<br />

4: Tesco alone controlled 31.1% of the<br />

market in the first half of 2006. Tesco<br />

was the great winner in 2005 as well,<br />

with over half of the market growth in<br />

the past 5 years (the grocery market<br />

has risen to GBP 125 billion). Since<br />

2000, Tesco has gained 6 times<br />

more market share than the next 4<br />

combined (Sainsbury’s, Morrisons,<br />

Asda and Somerfield). According to<br />

Verdict, Tesco’s returns on its total<br />

retail sales are GBP 1 for every GBP 8<br />

of expenditure, in other words, twice<br />

as much as any other retailer.<br />

According to the British press, these<br />

EUROFRESH<br />

DISTRIBUTION<br />

multiples will have 91% of the market<br />

in 2010, thanks to their ability to keep<br />

a step ahead of the changing lifestyle<br />

of the British consumer.<br />

Trends<br />

As the sector is increasingly competitive<br />

and subject to buy-outs and<br />

mergers, the major groups are developing<br />

their business into other<br />

segments, both as regards products,<br />

by giving priority to local supplies<br />

(distinguished by the little red tractor<br />

logo), and by diversifying into nonfood<br />

products. These are considered<br />

a great development opportunity, as<br />

it is easier to obtain permission for<br />

this type of shop and the products<br />

increase customer loyalty. Non-food<br />

product sales in supermarkets in<br />

2005 reached GBP 6.8 billion (10<br />

thousand million euros), up 13% on<br />

2004.<br />

Between 2006 and 2010, Keynote<br />

calculates that online sales will grow<br />

by 20% annually to GBP 3.1 billion<br />

(4.5 hundred thousand euros) and<br />

account for around 3.2% of the total<br />

UK food retailing market. The convenience<br />

store market in the United Kingdom<br />

is estimated at GBP 25 billion<br />

(a little over 36 hundred thousand<br />

euros). This includes all the operators<br />

in the sector and all categories<br />

of products sold, both food and nonfood.<br />

The expansion of the supermarket<br />

chains is now taking place in<br />

this area, owing to the difficulties in<br />

obtaining permission to open large<br />

out-of-town stores. The forecasts for<br />

convenience food retailing are rosy:<br />

sales will rise to GBP 30-40 billion<br />

(44.1-58.8 thousand million euros)<br />

by 2011.<br />

<strong>89</strong>

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