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Medi-Cal What it Means to You - San Francisco Public Schools

Medi-Cal What it Means to You - San Francisco Public Schools

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27. WHAT CAN I DO IF I DISAGREE WITH ANY DECISION ABOUTMY MEDI-CAL ELIGIBILITY OR BENEFITS?STATE HEARING: <strong>You</strong> get a Notice of Action (NOA) in the mail from theCWD whenever your MEDI-CAL eligibil<strong>it</strong>y changes. If you disagree w<strong>it</strong>ha decision, you should talk <strong>to</strong> your county eligibil<strong>it</strong>y worker. If you arestill dissatisfied, you may ask for a State hearing through the CWD or the<strong>Cal</strong>ifornia Department of Social Services. On the back of the NOA, youwill find out how you can request a State hearing and where <strong>to</strong> send yourrequest. If you disagree w<strong>it</strong>h the denial of a health benef<strong>it</strong>, you can also askfor a State hearing by:Wr<strong>it</strong>ing <strong>to</strong>:<strong>Cal</strong>ifornia Dept. of Social ServicesState Hearing DivisionP.O. Box 944243, Mail Station 19-37Sacramen<strong>to</strong>, CA 94244-2430Or by calling:<strong>Cal</strong>ifornia Dept. of Social Services<strong>Public</strong> Inquiry and Response Un<strong>it</strong>Toll-free Number: 1-800-952-5253 ORHearing impaired (TTY) only:1-800-952-8349<strong>You</strong> must ask for a State hearing w<strong>it</strong>hin 90 days from the date on whichyou believe the wrong action <strong>to</strong>ok place. If you ask for a hearing before theeffective date of the action which s<strong>to</strong>pped or lowered your MEDI-CAL benef<strong>it</strong>s,you may continue <strong>to</strong> get the same MEDI-CAL benef<strong>it</strong>s until the hearing.<strong>You</strong> or your representative can read the regulations about the MEDI-CALprogram and most of the facts in your case. Help is also available in somelanguages other than English, including Spanish. At the hearing, anAdministrative Law Judge will review the CWD’s actions <strong>to</strong> see if someonemade a mistake. <strong>You</strong> must e<strong>it</strong>her go <strong>to</strong> the hearing or give wr<strong>it</strong>ten noticefor someone <strong>to</strong> go in your place. <strong>You</strong> may bring others <strong>to</strong> represent youas w<strong>it</strong>nesses. <strong>You</strong> may ask questions of the county representative or anyCounty or State w<strong>it</strong>nesses.DISCRIMINATION: If you believe a decision about your right <strong>to</strong> getMEDI-CAL benef<strong>it</strong>s was unfairly made because of your sex, race, religion,color, national origin, sexual orientation, mar<strong>it</strong>al status, age, disabil<strong>it</strong>y orveterans status, you may file a wr<strong>it</strong>ten or telephone complaint w<strong>it</strong>h theDepartment of Health Care Services, Office of Civil Rights, MS 0009, P.O.Box 997413, Sacramen<strong>to</strong>, CA 95899-7413, (916) 440-7370,(916) 440-7399 TTY or (916) 440-7395 FAX. <strong>You</strong>r complaint ofdiscrimination will be investigated.- 20 -

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