Intercultural Business Etiquette

China
Negotiations
• Chinese value relationship building and harmony so
avoid hard selling, pressure tactics and any sort of
conflict or confrontation.
• Decisions are made by the head of the group and can
take a long time to be reached.
• Chinese use an indirect communication style and will
avoid using “no.”
• Many Chinese will want to consult with the stars or wait
for a lucky day before they make a decision.