Intercultural Business Etiquette

Saudi Arabia
Business behavior
• It is always best to be on time for meetings, but do not necessarily
expect all others to show up on time.
• Exchange greetings and pleasantries freely with everyone present,
starting with the most senior person first then everyone else in
turn.
• Meetings do not tend to follow set schedules. Frequent
interruptions and cancellations are common.
• It is customary to remove your shoes before entering a carpeted
room. When in doubt, follow a Saudi counterpart's lead.
Negotiations
• Always remain calm during negotiations. Saudis do not tend to
be very expressive in public.
• Always expect to bargain. It is an integral part of the Saudi culture.
• Decisions are made from the top down and usually take time. It is
important not to come across as impatient or over eager.
• The only way do conduct business in is typically to be sponsored by
a local company (most often owned by a Saudi).
• The Saudi world is an enigma. A great deal of relationship building
must be spent in advance of getting down to “business.” Personal
trust and respect will carry the day over productivity and
profitability.