Intercultural Business Etiquette
Intercultural Business Etiquette
Intercultural Business Etiquette
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Costa Rica<br />
<strong>Business</strong> behavior<br />
• Arriving on time is important. Costa Ricans are quite<br />
punctual.<br />
• There is usually some form of small talk before discussing<br />
business. Appropriate topics include: local culture, family,<br />
history, politics, soccer.<br />
• It is best to allow your host to begin the business<br />
discussion.<br />
Negotiations<br />
• Avoid hard selling, pressure tactics and any sort of conflict<br />
or confrontation.<br />
• Costa Ricans use and respond best to indirect<br />
communication style over direct.<br />
• Decisions are usually made through a group consensus and<br />
can be long before they are reached.
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