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Intercultural Business Etiquette

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El Salvador<br />

Greetings, titles, business cards<br />

• Men and women shake hands when greeting and maintain<br />

direct eye contact.<br />

• Titles are important. You may speak directly to someone by<br />

using only his or her title, without including the last name.<br />

– A Ph.D. or a physician = Doctor (dok-TOR)<br />

– Teacher = Profesor (pro-fe-SOR)<br />

– Lawyer = Abogado/a (a-bo-GA-do/da)<br />

• Persons who do not have professional titles should be<br />

addressed as:<br />

– Mr. = Señor (sen-YOR)<br />

– Mrs. = Señora (sen-YOR-a)<br />

– Miss = Señorita (sen-yor-I-ta)<br />

• Most Latinos have two surnames: one from their father, which<br />

is listed first, followed by one from their mother. Only the<br />

father’s surname is used when addressing someone<br />

• There is no specific ritual surrounding the giving of business<br />

cards. Treat the card with respect and interest.<br />

• It is advisable to have one side of your business card<br />

translated into Spanish. Present your business card with the<br />

Spanish side facing the recipient.

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