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Intercultural Business Etiquette

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Ukraine<br />

Gestures<br />

• Flicking your neck with your finger means “I want a drink”<br />

or “he/she is drunk.”<br />

• Do not point with a single finger, but use your whole hand.<br />

• Do not make a fist with your thumb in between your middle<br />

and index finger.<br />

<strong>Business</strong> behavior<br />

• It is best to be on time for meetings, even though you may<br />

be kept waiting.<br />

• <strong>Business</strong> meetings tend to be structured, beginning and<br />

ending with a bit of small talk. It is best to wait for the host<br />

to begin and end the business talk.<br />

Negotiations<br />

• Decisions tend to be made from the top down and may<br />

take awhile to be reached.

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