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Intercultural Business Etiquette

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Guatemala<br />

<strong>Business</strong> behavior<br />

• Arriving on time for a meeting is important as<br />

Guatemalans tend to be quite punctual in business<br />

situations.<br />

• There is usually some form of small talk before getting<br />

down to business. It is best to allow your host to begin<br />

the business discussion.<br />

• Negotiations<br />

• Guatemalans value relationship building and harmony<br />

so it is important to avoid hard selling, pressure tactics<br />

and any sort of conflict or confrontation.<br />

• Guatemalans use and respond best to indirect<br />

communication style over direct.<br />

• Decisions are usually from the top down and can be<br />

lengthy before they are reached.

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