Intercultural Business Etiquette
Intercultural Business Etiquette
Intercultural Business Etiquette
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South Africa<br />
<strong>Business</strong> behavior<br />
• It is best to show up on time for meetings as punctuality is<br />
valued in business settings.<br />
• It is polite to greet everyone in the room, starting with the<br />
most senior.<br />
• The most senior person (by title) or the named officiator will<br />
usually begin and end the meeting.<br />
Negotiations<br />
• It is important to remain calm during the negotiating process.<br />
• Avoid interrupting your South African counterpart as it can be<br />
seen as rude or overly eager.<br />
• Decisions tend to be made from the top down and can take<br />
awhile to be reached.<br />
• South Africans prefer a “win-win” situation.
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