Intercultural Business Etiquette
Intercultural Business Etiquette
Intercultural Business Etiquette
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Guatemala<br />
Communication style<br />
• Guatemalans tend to be comfortable at an arm’s length<br />
from one another.<br />
• Direct eye contact is an important way of showing<br />
interest in what the speaker is saying.<br />
• Loud voices in public are looked down upon; speaking<br />
softly considered the polite thing to do<br />
• Small talk is common before beginning business<br />
discussions.<br />
• Good conversation topics: Guatemalan geography,<br />
history, culture<br />
• Bad conversation topics: politics or “the violence” since<br />
1978, racism, Mayan vs. Guatemalan issues, poverty,<br />
and politics.
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