Intercultural Business Etiquette

Kazakhstan
Business behavior
• Be on time for meetings even though you may be kept waiting.
• Appointments are rarely made; people tend to just show up
during business hours.
• The more important person or the one who has something
another wants will usually get right to the point and begin with
“how can I help you?
Negotiations
• It is best not to show a lot of emotion.
• Decisions are not made after just one meeting; they tend to
take a long time.
• Avoid the take it or leave it option. Go with the idea of the long
term benefits in working together.
• Leadership and decision making tends to be more authoritarian
than democratic.