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OBTAINER - QNET

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The turnover of the Indian Direct Selling Industry is expected to be<br />

INR.108,430 billion (US$.1,975,980) in 2014-15 and this growth<br />

would be manifold once there is a regulatory framework governing<br />

the Direct Selling industry in India as it will harness the potential<br />

of the sector and will provide transparency in the functional and<br />

operational aspects of the industry.<br />

There are broadly four areas that need government intervention.<br />

These are:<br />

(a) the provision of a clear definition of Direct Selling;<br />

(b) streamlining of the foreign direct investment (FDI) policy;<br />

(c) the enactment of a governing legislation for the sector and;<br />

(d) the establishment of a nodal ministry or single point of contact.<br />

<strong>OBTAINER</strong>: Which products sell the best in India?<br />

IDSA: Health, comprising of products related to nutrition, wellness<br />

and supplements, is the leading category within the product<br />

landscape of the organized Direct Selling industry. Personal care<br />

& cosmetics follow the sale chart in India.<br />

<strong>OBTAINER</strong>: The party plan is used successfully by some of the<br />

Direct Selling companies. Which other method is popular in your<br />

markets?<br />

IDSA: Apart from party plan other companies follow person to<br />

person selling and person to group selling.<br />

<strong>OBTAINER</strong>: In many markets around the world, the Direct Selling<br />

industry is dominated by female door-to-door sales women.<br />

Would you say this is the case in India as well?<br />

IDSA: Yes, India is dominated by female door-to-door sales<br />

women; but in recent times, the number is reducing. Now the<br />

trend is changing. Men too are getting involved in it, especially<br />

due to the opportunity of having an additional source of income<br />

provided by this sector. This is visible from the growing number<br />

of women force joining the sector, as per the annual survey 64%<br />

of the total 3.9 million workforce is women, thereby emerging as<br />

a means for their self empowerment and social progress.<br />

<strong>OBTAINER</strong>: If dominated by women, what cultural barriers<br />

have existed and what changes to old traditions have taken place<br />

to accommodate this shift?<br />

IDSA: Cultural and family traditions barred Indian women to step<br />

out of their homes and work. Confined to their homes and having<br />

limited access to exposure to the outside world, they seldom had<br />

the opportunity to work and contribute to the family income. It was<br />

BACKGROUND<br />

Besides raising the family income,<br />

it has opened a whole lot of<br />

opportunities for them to explore<br />

and enter new avenues in their lives.<br />

The international training they got<br />

also encouraged them to be leaders<br />

in their own respect.<br />

considered a social taboo and unheard of. But with the changing<br />

social status, women did step out of their houses but a social stigma<br />

was always attached to this move.<br />

With the arrival of the Direct Selling opportunities in India, a<br />

window of opportunity emerged for these women to work from<br />

the confines of their home and the earning generated, reluctantly<br />

pushed them into the market of Direct Selling. Besides raising<br />

the family income, it has opened a whole lot of opportunities<br />

for them to explore and enter new avenues in their lives. The<br />

international training they got also encouraged them to be leaders<br />

in their own respect.<br />

<strong>OBTAINER</strong>: The majority of MLM companies have a charity<br />

project or practice social corporate responsibility to uplift the<br />

communities where they operate. Which of these projects from<br />

MLM companies would you say have helped the underprivileged<br />

in India the most?<br />

IDSA: Yes, IDSA member companies are aware and conscious<br />

participants of the society always believe in working for the society<br />

and giving back to them.<br />

Corporate Social responsibility (CSR) has become a worldwide<br />

concept. Firms operating in any sector adhere to this practice<br />

not only for commercial interest but to pay back the society<br />

by taking measures like environment protection, health care,<br />

promoting girl child, sponsoring sport activities, child education,<br />

poverty alleviation, maintenance of public places etc.<br />

firms spent in range of 50 to 12,000 man hours/ quarter on<br />

various CSR activities.<br />

The company specific CSR information can be provided by the<br />

member companies only.<br />

South India is reported to be the most vibrant region followed<br />

by the Western region of the sub-continent. This growth<br />

trend is expected to continue, creating more and more business<br />

opportunities, expanding horizons and changing many<br />

peoples lives as this alternative distribution channel becomes<br />

a norm in the society.<br />

07/2012 <strong>OBTAINER</strong> WORLDWIDE 119

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