InterScanTM Messaging Security Virtual Appliance - Online Help ...

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Trend Micro InterScan Messaging Security Virtual Appliance Administrator’s Guide Audience xxvi The InterScan Messaging Security Virtual Appliance documentation is written for IT administrators in medium and large enterprises. The documentation assumes that the reader has in-depth knowledge of email messaging networks, including details related to the following: • SMTP and POP3 protocols • Message transfer agents (MTAs), such as Postfix or Microsoft Exchange • LDAP • Database management The documentation does not assume the reader has any knowledge of antivirus or antispam technology. InterScan Messaging Security Virtual Appliance Documentation The InterScan Messaging Security Virtual Appliance (IMSVA) documentation consists of the following: • Installation Guide: Contains introductions to IMSVA features, system requirements, and provides instructions on how to deploy and upgrade IMSVA in various network environments. • Administrator’s Guide: Helps you get IMSVA up and running with post-installation instructions on how to configure and administer IMSVA. • Online Help: Provides detailed instructions on each field and how to configure all features through the user interface. To access the online help, open the web management console, then click the help icon ( ). • Readme File: Contain late-breaking product information that might not be found in the other documentation. Topics include a description of features, installation tips, known issues, and product release history. The Installation Guide, Administrator’s Guide and readme files are available at: http://docs.trendmicro.com
Document Conventions Preface To help you locate and interpret information easily, the IMSVA documentation uses the following conventions. ALL CAPITALS Bold CONVENTION DESCRIPTION Acronyms, abbreviations, and names of certain commands and keys on the keyboard Menus and menu commands, command buttons, tabs, options, and other user interface items Italics References to other documentation Monospace Note: Tip: WARNING! Examples, sample command lines, program code, web URL, file name, and program output Configuration notes Recommendations Reminders on actions or configurations that must be avoided xxvii
Page 1: TM InterScan Messaging Security Vir
Page 4 and 5: The user documentation for Trend Mi
Page 6 and 7: Trend Micro InterScan Messaging Sec
Page 31 and 32: Chapter 1 Introducing InterScan Mes
Page 33 and 34: TABLE 1-1. Main Features and Benefi
Page 43 and 44: TABLE 1-2. Types of spyware/graywar
Page 45 and 46: Log Upload for Query Introducing In
Page 47 and 48: Introducing InterScan Messaging Sec
Page 49 and 50: Getting Started Chapter 2 This chap
Page 51 and 52: Using the Online Help Getting Start
Page 53 and 54: Setting Up a Child Device Getting S
Page 55 and 56: Using Smart Search Getting Started
Page 57 and 58: Getting Started • EUQ Services: H
Page 59 and 60: Configuring User Accounts Chapter 3
Page 61 and 62: To add administrator accounts: Conf
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Step 7: Configuring Internal Addres
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. Next to Server, type the TMCM IP
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Updating Components This chapter ex
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Specifying an Update Source Updatin
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Rolling Back a Component Update Upd
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5. Click Save. Updating Components
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Chapter 6 Getting Started with Clou
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Getting Started with Cloud Pre-Filt
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TABLE 6-1. Cloud Pre-Filter Termino
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Getting Started with Cloud Pre-Filt
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Chapter 7 Getting Started with Emai
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Using Email Encryption Using Trend
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Getting Started with Email Encrypti
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Getting Started with Email Encrypti
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Section 2 Configuring IMSVA and Clo
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Trend Micro InterScan Messaging Sec
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Managing Policies Chapter 13 This c
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Managing Policies • Action: The a
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Common Policy Objects Chapter 14 Th
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Understanding Address Groups Common
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Add an individual address: Common P
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6. Click the Add button. The Add Ad
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Common Policy Objects 4. Click the
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To export an address group from an
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3. Next to List name, type a descri
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About Regular Expressions Common Po
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Common Policy Objects Each characte
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• 456abc • 56abc • 6abc • a
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Literal string and escape character
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5. Specify a digital asset definiti
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TABLE 14-1. Predefined Expressions
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TABLE 14-1. Predefined Expressions
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Common Policy Objects • Specific
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TABLE 14-2. Overview of the Keyword
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TABLE 14-2. Overview of the Keyword
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To add or modify a policy notificat
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Common Policy Objects • To: Type
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Common Policy Objects 2. Click Add
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To enable the DKIM Approved List: C
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To add domains to the Web Reputatio
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Internal Addresses Chapter 15 This
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Internal Addresses • Enter domain
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3. To add addresses manually, do th
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Internal Addresses 4. Click the Rec
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Configuring Policies Chapter 16 Thi
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Configuring Policies 3. Select Anti
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Configuring Policies 4. Select the
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Configuring the Route Configuring P
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Specifying Scanning Conditions Conf
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Antivirus rule Configuring Policies
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Other rule Configuring Policies a.
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TABLE 16-1. Regulatory Compliance T
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Configuring Policies Note: For inst
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Configuring Policies Note: If you s
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5. To add your own attachment name,
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Selecting Scanning Conditions for M
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To select recipient number scanning
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Specify actions for "Other" rules:
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Configuring Policies • Send polic
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TABLE 16-2. Intercept Settings SETT
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Configuring Policies • Insert saf
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Creating a Tag Subject Configuring
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Configuring Policies 4. In the Orde
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Encryption Settings Chapter 17 This
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Encrypting Message Traffic Encrypti
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Scanning Exceptions Chapter 18 This
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Scanning Exceptions Configuring Exc
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To set scan actions for other scann
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Scanning Exceptions Setting Scan Ac
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Existing Policies Chapter 19 This c
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To add domains to the Domain List i
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Existing Policies 4. Click Name or
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Step 4: Specify the Priority 1. Cli
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Existing Policies 4. Click Subject
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Existing Policies 16. Click Save. T
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Section 4 Monitoring the Network
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Backing Up, Restoring, and Replicat
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To export device configuration file
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To export settings: 1. Choose Admin
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Settings That Cannot Be Restored
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Backing Up, Restoring, and Replicat
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Using End-User Quarantine This chap
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To enable and configure LDAP: 1. Yo
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Step 2: Enabling EUQ After configur
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Using End-User Quarantine 3. Choose
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3. Select Enable access. Using End-
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Using End-User Quarantine Note: If
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Disabling EUQ Using End-User Quaran
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Chapter 28 Performing Administrativ
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To add administrator accounts: Perf
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Editing or Deleting Administrator A
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Performing Administrative Tasks If
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TABLE 28-1. LDAP Server Types LDAP
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TABLE 28-2. LDAP Server Types LDAP
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Performing Administrative Tasks 4.
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7. Select Enable proxy under Proxy
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To re-index database tables: Perfor
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Performing Administrative Tasks •
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• Trend Micro Antivirus and Conte
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Chapter 29 Using the Command Line I
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CLI Overview After you open the CLI
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configure module IMSVA adminUI enab
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configure network dns Configures DN
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configure system password enable To
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configure network route default Set
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configure service ssh enable all En
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help Displays the CLI help informat
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start task postfix drop Using the C
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stop service postfix Stops the post
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service IMSVA Starts, stops, or res
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show network Displays various IMSVA
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PARAMETERS EXAMPLES: To display the
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show service Displays the IMSVA ser
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show module IMSVA status adminUI Di
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shutdown Using the Command Line Int
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EXAMPLES: Using the Command Line In
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TABLE 29-1. Time Zone Setting Examp
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TABLE 29-1. Time Zone Setting Examp
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Modifying IMSVA Deployment Chapter
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Adding and Removing Devices This se
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Changing the Device Role from Paren
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Changing IP Addresses Modifying IMS
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Chapter 31 Updating and Rescuing th
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Updating and Rescuing the System an
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Chapter 32 Troubleshooting, FAQ, an
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TABLE 32-1. Troubleshooting issues
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TABLE 32-2. IMSVA Ports PORT NUMBER
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TABLE 32-2. IMSVA Ports PORT NUMBER
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Email Reputation Troubleshooting, F
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End-User Quarantine Troubleshooting
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ActiveUpdate How do I roll back a p
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Troubleshooting, FAQ, and Support I
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Troubleshooting Cloud Pre-Filter Un
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• Email access to antivirus engin
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Section 6 Appendices
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