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InterScanTM Messaging Security Virtual Appliance - Online Help ...

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3. Click any of the following buttons:<br />

• Back to List: Return to the query screen.<br />

• Delete: Delete the message.<br />

• Download: Save the message to your computer.<br />

Mail Areas and Queues<br />

Tip: Trend Micro does not recommend saving messages or attachments that violated<br />

an antivirus rule.<br />

Viewing Postponed Messages<br />

All messages that IMSVA postponed can be queried and viewed.<br />

To view a postponed message:<br />

1. After you perform a query for postponed messages, click the Timestamp for the<br />

postponed item in the query result table. The query screen appears showing the<br />

following information:<br />

• Timestamp<br />

• Sender<br />

• Reason<br />

• Recipient<br />

• Rules<br />

• Subject<br />

• Scanner<br />

• Original Size<br />

• Internal ID<br />

• Attachments<br />

2. Next to Message view, click either Header or Message.<br />

3. Click any of the following buttons:<br />

• Back to List: Return to the query screen.<br />

• Release: Resend the message to its original recipients.<br />

• Delete: Delete the message.<br />

24-17

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