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Trend Micro InterScan Messaging Security Virtual Appliance Administrator’s Guide
Rescuing IMSVA
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Rescuing IMSVA means that you reinstall the application.
Application Rescue Overview
You might need to rescue the application if application files become corrupt. Rescuing
the application reinstalls the IMSVA application that instructs IMSVA to scan traffic,
carry out filter actions, and create logs.
Rescuing the application is not the same as applying a patch.
• Rescuing: Replaces all application files and deletes all settings.
• Applying a patch: Updates the existing application files to enhance features.
WARNING! All settings you configure through the Web console are deleted when you
rescue the application. Before rescuing the application, create a backup
of your settings.
Rescuing the Application
To rescue the application:
1. Log on to the IMSVA Web console as admin and export your current settings.
2. Enter the CLI as admin (see Entering the CLI on page 29-2).
3. Type enable and provide the password to enter privileged mode.
4. Type start task rescue.
5. Type y to confirm. IMSVA rescue begins, and will take several minutes.
6. After the rescue process completes, log on to the IMSVA Web console and import
your saved settings.
7. Re-activate Trend Micro Antivirus and Content Filter and Spam Prevention
Solution (SPS) using the Activation Code.