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Trend Micro InterScan Messaging Security Virtual Appliance Administrator’s Guide Mail Areas and Queues 24-2 IMSVA stores messages matching specific policy rule actions in the following areas and queues: • Quarantine Area: Stores messages that you would like to analyze before deciding whether to delete or release to the intended recipient(s). • Archive Area: Stores messages for future reference. • Postponed Queue: Stores messages that will be delivered at a specified time. • Deferred Queue: Stores messages that IMSVA is unable to deliver to the next MTA. There are 4 values to control IMSVA (postfix) retries. TABLE 24-1. Deferred Queue Parameters PARAMETER DESCRIPTION queue_run_delay Determines the time between deferred queue scans by the queue manager. This time should be less than or equal to the minimal_backoff_time setting. minimal_backoff_ time Determines the minimum time between attempts to deliver a deferred message. When a message is first placed in the deferred queue, the value of this setting is what determines when the first attempt to redeliver the message is made. This time should be equal to or greater than the queue_run_delay setting.
TABLE 24-1. Deferred Queue Parameters PARAMETER DESCRIPTION maximal_backoff_ time maximal_queue_li fetime The default value for the the parameters: • queue_run_delay = 900s • minimal_backoff_time = 900s • maximal_backoff_time = 3600s • maximal_queue_lifetime = 1d Mail Areas and Queues Determines the maximum time between attempts to deliver a message. The time between each attempt to deliver a deferred message will grow exponentially until it reaches the value in this setting. The attempted deliveries are repeated at this value until the maximal_queue_lifetime is reached. Determines the message life time in the deferred queue. Once the this lifetime expires, messages in the deferred queue are returned to the sender with an "undelivered" notice. So for one deferred mail, the life time is 24 hours, the first retry attempt is after 15 minutes, the second retry is after 30 minutes, and all subsequent retries after 60 minutes. That means there are about 25 retries before the maximal_queue_lifetime value is reached. Configuring Quarantine and Archive Settings Quarantine and archive settings allow you to manage quarantine and archive areas and allocate the amount of disk space per scanner for storing quarantined or archived messages. 24-3
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TM InterScan Messaging Security Vir
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The user documentation for Trend Mi
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Trend Micro InterScan Messaging Sec
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Chapter 1 Introducing InterScan Mes
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TABLE 1-1. Main Features and Benefi
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TABLE 1-2. Types of spyware/graywar
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Log Upload for Query Introducing In
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Introducing InterScan Messaging Sec
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Getting Started Chapter 2 This chap
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Using the Online Help Getting Start
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Setting Up a Child Device Getting S
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Using Smart Search Getting Started
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Getting Started • EUQ Services: H
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Configuring User Accounts Chapter 3
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To add administrator accounts: Conf
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Configuring User Accounts Editing o
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Chapter 4 Using the Configuration W
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4. Type the following default user
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Step 2: Configuring Deployment Sett
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Step 4: Configuring Notification Se
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Step 6: Configuring LDAP Settings U
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a. For LDAP server type, select one
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Step 7: Configuring Internal Addres
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. Next to Server, type the TMCM IP
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Updating Components This chapter ex
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Specifying an Update Source Updatin
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Rolling Back a Component Update Upd
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5. Click Save. Updating Components
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Chapter 6 Getting Started with Clou
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Getting Started with Cloud Pre-Filt
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TABLE 6-1. Cloud Pre-Filter Termino
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Getting Started with Cloud Pre-Filt
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Chapter 7 Getting Started with Emai
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Using Email Encryption Using Trend
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Getting Started with Email Encrypti
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Getting Started with Email Encrypti
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Section 2 Configuring IMSVA and Clo
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Managing Policies Chapter 13 This c
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Managing Policies • Action: The a
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Common Policy Objects Chapter 14 Th
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Understanding Address Groups Common
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Add an individual address: Common P
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6. Click the Add button. The Add Ad
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Common Policy Objects 4. Click the
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To export an address group from an
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3. Next to List name, type a descri
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About Regular Expressions Common Po
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Common Policy Objects Each characte
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• 456abc • 56abc • 6abc • a
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Literal string and escape character
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5. Specify a digital asset definiti
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TABLE 14-1. Predefined Expressions
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TABLE 14-1. Predefined Expressions
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Common Policy Objects • Specific
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TABLE 14-2. Overview of the Keyword
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TABLE 14-2. Overview of the Keyword
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To add or modify a policy notificat
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Common Policy Objects • To: Type
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Common Policy Objects 2. Click Add
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To enable the DKIM Approved List: C
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To add domains to the Web Reputatio
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Internal Addresses Chapter 15 This
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Internal Addresses • Enter domain
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3. To add addresses manually, do th
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Internal Addresses 4. Click the Rec
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Configuring Policies Chapter 16 Thi
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Configuring Policies 3. Select Anti
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Configuring Policies 4. Select the
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Configuring the Route Configuring P
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Specifying Scanning Conditions Conf
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Antivirus rule Configuring Policies
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Other rule Configuring Policies a.
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TABLE 16-1. Regulatory Compliance T
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Configuring Policies Note: For inst
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Configuring Policies Note: If you s
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5. To add your own attachment name,
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Selecting Scanning Conditions for M
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To select recipient number scanning
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Specify actions for "Other" rules:
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Configuring Policies • Send polic
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TABLE 16-2. Intercept Settings SETT
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Configuring Policies • Insert saf
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Creating a Tag Subject Configuring
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Configuring Policies 4. In the Orde
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Encryption Settings Chapter 17 This
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Encrypting Message Traffic Encrypti
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Scanning Exceptions Chapter 18 This
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Scanning Exceptions Configuring Exc
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To set scan actions for other scann
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Scanning Exceptions Setting Scan Ac
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Existing Policies Chapter 19 This c
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To add domains to the Domain List i
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3. Select Enable access. Using End-
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Using End-User Quarantine Note: If
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Disabling EUQ Using End-User Quaran
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Chapter 28 Performing Administrativ
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To add administrator accounts: Perf
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Editing or Deleting Administrator A
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Performing Administrative Tasks If
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TABLE 28-1. LDAP Server Types LDAP
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TABLE 28-2. LDAP Server Types LDAP
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Performing Administrative Tasks 4.
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7. Select Enable proxy under Proxy
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To re-index database tables: Perfor
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Performing Administrative Tasks •
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• Trend Micro Antivirus and Conte
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Chapter 29 Using the Command Line I
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CLI Overview After you open the CLI
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configure module IMSVA adminUI enab
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configure network dns Configures DN
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configure system password enable To
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configure network route default Set
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configure service ssh enable all En
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help Displays the CLI help informat
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start task postfix drop Using the C
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stop service postfix Stops the post
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service IMSVA Starts, stops, or res
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show network Displays various IMSVA
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PARAMETERS EXAMPLES: To display the
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show service Displays the IMSVA ser
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show module IMSVA status adminUI Di
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shutdown Using the Command Line Int
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EXAMPLES: Using the Command Line In
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TABLE 29-1. Time Zone Setting Examp
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TABLE 29-1. Time Zone Setting Examp
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Modifying IMSVA Deployment Chapter
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Adding and Removing Devices This se
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Changing the Device Role from Paren
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Changing IP Addresses Modifying IMS
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Chapter 31 Updating and Rescuing th
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Updating and Rescuing the System an
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Chapter 32 Troubleshooting, FAQ, an
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TABLE 32-1. Troubleshooting issues
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TABLE 32-2. IMSVA Ports PORT NUMBER
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TABLE 32-2. IMSVA Ports PORT NUMBER
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Email Reputation Troubleshooting, F
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End-User Quarantine Troubleshooting
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ActiveUpdate How do I roll back a p
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Troubleshooting, FAQ, and Support I
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Troubleshooting Cloud Pre-Filter Un
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• Email access to antivirus engin
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Section 6 Appendices
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