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Trend Micro InterScan Messaging Security Virtual Appliance Administrator’s Guide
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5. Click Unregister. The child will be automatically removed from the group.
Tip: Trend Micro recommends that you notify your users to not add members to the
EUQ approved list while you are adding a child device and redistributing EUQ
data.
Resetting Child Devices When the Parent-Child
Connection is Broken
If the parent device is broken, you must reset all child devices and choose one of them
as the parent. Then register all other devices to the parent.
To reset child devices:
1. Connect to the child devices through an SSH connection.
2. Log on to the OS shell as root.
3. Back up the folder opt/trend/imss/queue to another machine so that all
messages quarantined or archived will not be deleted during rescue.
4. Exit the OS shell.
5. Log on to the CLI as admin.
6. Use the enable command to enter privilege mode.
7. Use the start task postfix flush command to flush postfix queue.
8. Use the configure module IMSVA role unregister to unregister the child device.
The child device then changes to a parent automatically.
Changing Device Roles
This section explains how to change device roles.