InterScanTM Messaging Security Virtual Appliance - Online Help ...

Mail Areas and Queues
Note: IMSVA only records and shows names of attachments if you have specified
Attachment as a scanning condition. However, if the number of attachments in
the email message exceeds the maximum number specified in condition, the
attachment name will not be shown.
To query postponed messages:
1. Choose Mail Areas & Queues > Query from the menu. The Quarantine tab
displays by default.
2. Click the Postpone tab.
3. Under Criteria, configure the following:
• Search: Select the reason and device.
• Dates: Select a date and time range.
4. Type values for the following:
• Sender
• Subject
• Recipient(s)
• Attachment(s)
• Rule
• Internal ID
5. Click Display Log. The results appear at the bottom of the screen showing the
timestamp, sender, recipient, subject, and reason for postponing the message.
6. To change the display, do any of the following:
• To sort the table, click any of the column headings (except reason).
• If too many items appear on the list, click the arrow buttons on top of the list
to move to the next page or select that number from the drop-down box that
represents which page to view.
• To change the number of items that appears in the list at one time, select a new
display value from the drop-down box on the bottom of the table.
7. To view details about any postponed message, click the Timestamp for the item.
The email message and all of its details appears.
8. To resend any message, click the check box next to it in the query result table, and
then click Release.
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