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InterScanTM Messaging Security Virtual Appliance - Online Help ...

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Trend Micro InterScan <strong>Messaging</strong> <strong>Security</strong> <strong>Virtual</strong> <strong>Appliance</strong> Administrator’s Guide<br />

Logs<br />

23-2<br />

Logs enable you to monitor various types of events and information flow within<br />

IMSVA. They also serve as an important resource for troubleshooting.<br />

To enable logs and benefit from the information, do the following:<br />

Step 1. Configuring Log Settings on page 23-2<br />

Step 2. Querying Logs on page 23-4<br />

Configuring Log Settings<br />

You can configure the level of detail that IMSVA writes to the logs and the length of<br />

time it stores them. In addition, you can set the update period that controls how<br />

frequently the scanner services write their local logs to the IMSVA admin database.<br />

To configure log settings:<br />

1. Choose Logs > Settings from the menu.<br />

2. Under Reporting Logs, configure the following:<br />

• Database log update interval: IMSVA updates the logs regularly at every<br />

interval. Select a number between 1 and 60 for the interval. Selecting 60 means<br />

that IMSVA updates the logs once every hour.<br />

• Number of days to keep logs for query: Type a value between 1 and 60 that<br />

represents the number of days IMSVA preserves the report logs in the IMSVA<br />

admin database.<br />

3. Under Log Files, configure the following:<br />

• Application log detail level: The level of log detail. Select one of the<br />

following:<br />

• Normal: The standard level of detail. This level provides the basic<br />

information needed by an administrator for daily monitoring and<br />

maintenance.<br />

• Detailed: A high level of detail. All IMSVA processes write detailed<br />

information to the logs, including: POP3 session information, the policy<br />

matched, the filter executed, and the action taken.

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