29.08.2013 Views

849954 sisus

849954 sisus

849954 sisus

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

nets as well. In the focal nets created by the other actors there are intentions for<br />

expansion, though the nets are not managerially or intentionally planned or designed.<br />

The prevalence of triadic nets (BC, forwarder, receiver) both in inbound supply<br />

and outbound deliveries is the basis of the net design in which the contractual<br />

commitments set limits for responsibilities and stipulate divisions of costs between<br />

the actors; because of the strong engagement in triadic relationships,<br />

there is even a tendency to exceed the responsibilities beyond the contractual<br />

obligations, which reinforces the strength of the net. Forwarders as integrators<br />

aim at designing their activities not just by consolidation of single shipments but<br />

also by co-ordination. The integrator-based nets share the same type of technology<br />

(e.g. tracing and tracking of transportation units, purchase orders through<br />

the Internet). Indeed, knowledge (explicit, tacit) can be one of the intangible resources<br />

for starting to integrate the nets by consolidation. An integrator as a<br />

central actor may establish information systems resulting in unified information<br />

flows (syntax, info structures). In general, the technological net of BC is not so<br />

relevant because e.g. SAP R/3 is used as common system architecture just on<br />

intraorganisational/division level.<br />

Social nets influence the nets implicitly (triadic, local) through embeddedness.<br />

Behavioural responses, e.g. overreaction by the net members are channelled<br />

through personal relationships and they can be interpreted as hostile interventions<br />

causing disturbance for the net relationships. However, the effect is subtle<br />

and sensitive, influenced by the degree of social bonding: especially the impact<br />

of social relationships appears on the cognition and knowledge level. Mutual<br />

confidence is gained through personal linking both on company and personal<br />

level. Different forms of social exchange, like friendship or diverse spare time activities,<br />

can influence the trust creation mechanism, attachment and attraction.<br />

Even spoken words in interpersonal interaction expressing professionalism indicate<br />

trustworthiness (e.g. how arguments are explained and the promises based<br />

on them are kept). Communication either strengthens or weakens the social<br />

linkage between the two actors. The frequency and intensity of the contacts in<br />

communication at least force the actors to reconsider and re-evaluate the forces<br />

of the net design. Accumulation of the knowledge-base stems from the past and<br />

present incidents. Moreover, trust is an equal term for an exchange relationship<br />

influenced by the degree of social bonding, though too strong net(work) engagement<br />

in these nets is not a target.<br />

Within the nets as basic constructs of supply networks (triadic, social, focal)<br />

there is an expected scope of organisational behaviour commonly defined by the<br />

122

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!