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general, the atmosphere should be emphasised in the discussions because it is<br />

an assurance for a high degree of motivation.<br />

One of the factors that can cause problems in studies is that a certain type of<br />

managerial, well-established wording (and inherent concepts) might mislead the<br />

researcher, as the conclusion can be predicted – more or less – and is consistent<br />

with the predefined hypothesis because of the formulation of questions, indicating<br />

a What-You/U-ask-is-what-you/U-get (WUAWUG)- syndrome. To reduce<br />

this kind of risk, Alajoutsijärvi and Erikson (1998, 34) have proposed a<br />

method of microlevel stories to elaborate the reality on every managerial level.<br />

The methodology is based on constructive science and is suitable because reality<br />

is a compilation of perceptions assessed by all the actors exposing themselves<br />

in an exchange process: the actors can be individuals, or firms.<br />

As regards informal comments, there are some analytical problems. These<br />

comments, though often very valuable for the understanding of the phenomenon,<br />

can not be included in the analysis. Presumably, some of the informants do<br />

not want to unveil all the facts for strategic reasons or because the bundle of<br />

their personal motives can be difficult to handle. Inevitably, this could partly reduce<br />

the reliability of the research work.<br />

On the other hand, many of the facts are clear and subject to open disclosure,<br />

increasing the reliability of the entire research work. The question of divulgation<br />

is always problematic, if interpersonal (also difficult) issues are to be analysed.<br />

It is also worth noticing that the appropriate vocabulary can not just limit but also<br />

enrich the empirical investigation. The greatest risk is whether the researcher<br />

has true capabilities and skills to interpret correctly and promptly the material<br />

gathered from the empiria. Often, as in some of the papers in this publication,<br />

many of the ideas and definitions were created with the help of preliminary discussions;<br />

hence the risk is reduced, though can not be totally eliminated.<br />

One of the problems is the efficient use of retrospective data, as the researcher<br />

often aims at including the temporal dimension in the analysis. The respondents<br />

are often familiar with describing the history of the on-going relationship/s by addressing<br />

the critical incidents. The temporality is for assessing the notable<br />

changes in the state of a relationship: for example technological adaptations, interorganisational<br />

cohesion, the evolution of stronger bonds, and features of network<br />

dynamics. In the longitudinal analysis, the interviewees have a chance to<br />

catch those events which have been decisive for their own behaviour. However,<br />

respondents are often very reluctant to give detailed narratives in this issue. This<br />

is partly due to the fact that networks are a result of a very stable and innocuous<br />

18

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