7.8.1.0 - Force10 Networks

Using FTSA for Event Handling
The purpose of FTSA is to automatically send information about the switch to troubleshooters, so that, if a
problem arises, that information can be used to help assess the problem. As mentioned in the chapter
introduction, FTSA now has two parallel lines of functionality:
• Inventory messages: After you start FTSA, FTSA runs in the background on the switch, periodically
collecting status information and sending it by email to Force10 Support or any recipients that you
designate, as described above. After you start and configure FTSA, you should not need to do anything
to manage inventory messages unless you want to modify the configuration. See Specifying the
frequency of FTSA inventory messages on page 290.
• Event-based messages: Starting with FTOS 7.7.1.0, FTSA can also send or log event-based
information, of three types:
• System log messages, discussed next
• System failover: These kinds of events can be handled either with the Exception set of tests
and actions, as described in Table 13 on page 295, or with a custom test and action set.
• Capture and act upon system information based on test conditions. See Configuring Policies
on page 292.
Configuring the capture of system log messages
FTSA can collect and send system log messages (in type-4 messages—see Figure 173 on page 303)
containing a subset of information from the system log. The information stored with the FTSA server
configuration that you selected in Configuring FTSA Communications on page 285. You can set the
severity of the log messages to collect. Of course, FTSA cannot find messages to collect if you have set a
system logging severity level lower than the severity level that you set with this command.
Command Syntax Command Mode Purpose
[no] log-messages [delay
60–1440] [severity 0–7] [filter
word]
CONFIGURATION
(conf-callhome-serv
er-name)
An example of a type-4 message is shown in Figure 173 on page 303.
• delay: (OPTIONAL) Enter the keyword delay
followed by the number of seconds to delay,
between 60 and 1440, from the time of
invoking the command after which FTSA will
accumulate system log messages into a
message.
Default: 1440 seconds
• severity: (OPTIONAL) Enter the keyword
severity followed by the minimum severity
level of system log messages that should be
collected into the FTSA message.
Default: severity level 0 (emergencies).
• filter: (OPTIONAL) Enter the keyword filter
followed by a character string that FTSA
should seek in the system log. A search string
containing spaces must be in quotes.
Log messages containing that string will be
included in the FTSA message.
FTOS Configuration Guide, version 7.8.1.0 291