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Incest 0000i-xiv FM 1 - William L. White

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150<br />

t h e i n c e st u o u s wo r k p lac e<br />

commercial product at home and abroad that for many will be as lethal<br />

as it is addictive.<br />

Organizational character is being raised here because both closed<br />

and porous systems are vulnerable to taking on psychopathic characters.<br />

Closed organizations are vulnerable to psychopathy because of<br />

the kinds of people drawn to high priest/priestess roles and the sustained<br />

emotional depletion that occurs in such systems. Porous systems<br />

are vulnerable to developing exploitive characters because they lack<br />

strong countervailing value systems.<br />

9.11 Team Building:<br />

In Search of the Organizational Family<br />

What porous organizations lack that closed organizations have in excess<br />

is cohesion. Porous systems are by definition splintered and fragmented.<br />

It is wrong to even refer to these collections of individuals as either organizations<br />

or teams, for they are neither organized nor cooperative. The<br />

prevalence of porous systems today is indicated by the number of organizations<br />

that begin a request for consultation services with a discussion<br />

of lost direction, interpersonal dissension, deteriorating staff morale,<br />

poor motivation and productivity, and high turnover of the best and<br />

brightest personnel. It is equally indicated by the number of organizations<br />

that request help in communication and conflict resolution, team<br />

building, and creating a work milieu that is positive and uplifting.<br />

Porous organizations ask consultants time and time again for two things:<br />

the first is help defining the overarching elements of an organizational<br />

culture, including mission, vision, core values, strategic goals, and standards<br />

of ethical and professional conduct; the second is help defining<br />

these elements through a highly participatory process that enhances interpersonal<br />

relationships, enhances team identity and loyalty, and improves<br />

team functioning. What porous organizations ask us to do is help<br />

take a diverse, often conflicted group of individuals and turn them into<br />

what everyone in America seems to want: a family. In these cases, an organizational<br />

family.<br />

9.12 Organizations with Mixed Characteristics<br />

The problem with any model is that it is only an approximation of reality—a<br />

helpful starting point that requires care and caution in its application.<br />

We have described two types of organizations—closed and<br />

porous—that generate excessive levels of professional distress among<br />

their members. But many organizations will appear to have mixed

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