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Incest 0000i-xiv FM 1 - William L. White

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182<br />

t h e i n c e st u o u s wo r k p lac e<br />

Knowing Your Early-Warning Signs. Each of us has a unique earlywarning<br />

system that indicates when our personal defense structure is<br />

approaching overload. It takes a conscious effort, however, for most of<br />

us to learn what our early-warning signs are and to sensitize ourselves<br />

to recognize when we are reaching overload. Scan figure 1-B in chapter 1<br />

and see if you can identify the indicators you are most likely to exhibit<br />

when distressed. See how specifically you can identify the earliest indicators<br />

of excessive stress. What we often call our “early” warning signs<br />

actually signal an advanced level of arousal to distress. To discover what<br />

some of your true early-warning signs are, you can ask family members,<br />

friends, or co-workers for feedback on your style of managing excessive<br />

stress. Ask them what they first see that tells them you are having a bad<br />

day. Their answers may provide you with a number of subtle (and surprising)<br />

indicators of personal distress.<br />

The importance of recognizing these early symptoms can’t be<br />

overemphasized. All the stress-management techniques in the world are<br />

useless if we don’t recognize when we need to use them. Early distress<br />

signals represent an internal feedback system that tells us when we are<br />

reaching the limits of our physical and emotional defenses. To ignore<br />

these signals is to invite serious physical and emotional illnesses. Such<br />

signals may also reflect areas of needed skill development, a need for<br />

time-out periods (vacations, for example), a need to take the next step in<br />

our professional development (school, job change), personal needs outside<br />

the work setting that are being neglected, or a need to reestablish a<br />

more equitable balance between work life and personal life.<br />

Expressing Emotion. The ability to express emotion decreases our vulnerability<br />

to distress and strengthens our personal defense structure.<br />

Those of us who grew up in families in which the healthy expression of<br />

emotion was not the norm must acquire this skill.<br />

Verbalizing emotion discharges the feelings and high level of physiological<br />

and psychological arousal that accompany stressful situations.<br />

When strong feelings cannot be verbalized or are discharged in an uncontrolled<br />

manner (for example, rage reactions), our personal defense<br />

system breaks down in a way that further erodes our personal and interpersonal<br />

health.<br />

The ability to manage emotion is particularly important to people in<br />

service occupations who may encounter clients in great physical and

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