Index A Accidents, 6 Ackerman, N., 124 Activist subcultures how to build, 206 Adams, W., 142 Advancement discouraged employees, 268, 285–86 AFDS service agencies, 81, 132 Alcohol/drug use, 6, 176 Angelou, M., 209 Aramony, W., 81 Assertiveness training, 184 Atlas Shrugged, 211 Attitudes impact of stress on, 8 Autogenic training, 179 B Bateson, G., 71, 123 Benson, H., 179 Benson’s technique, 179 Biofeedback, 179 Boundary definition of, 38 management, 134–35, 138, 230–32 permeability, 38, 39–45 Brock, J., 142 Bronfenbrenner, U., 25 C Career ladders, 268 paths, 268–69, 284 Caroll, J. F. X., 25 Carrington, P., 179 Centering rituals, 221–22 Change controlling pace of, 187–88 dynamics of, 14 planning of, 238 resistance to, 13 Clergy, 133 Clinically standardized meditation, 179 Closed systems. See organizational family Closure definition of, 57 factors contributing to, 128–33 opening closed systems, 250–60 prevention of, 232–50 professional closure, 50–83 sexual closure, 95–127 social closure, 84–94 stages of, 49, 51 when necessary, 42, 50, 128–29 Clutterback, D., 220 Code of professional practice, 235–37, 246 Cooper, K., 179 Crises addiction to, 60–61, 136 D Death upon leaving closed systems, 62 Decompression rituals, 194–95 311
312 t h e i n c e st u o u s wo r k p lac e Dederich, C., 123 Diet, 177–78 Distress authoritarian-moral approach to, 17–19 clinical approach to, 20–23 cognitive approach to, 19–20 defined, 2 environmental approach to, 23–25 recognizing, 11 systems approach to, 25–26 training approach to, 23 Dogma (organizational), 52–53, 135 Downs, A., 146 Downsizing, 141–43 E Ecology of distress, 25–26, 27–35 Ellison, R., 171 Elstein, A., 21 Emotion changes under stress, 7 emotional regression in closed systems, 213 need to verbalize, 216 positive effect on organization, 204–5 Employee assistance programs, 293–94 Employee reductions in force, 141–42, 144–45 Employee turnover, 10 Ethical conduct breaches in, 74–75 promoting, 235–37 Excessive behavior, 5 Exercise, 178–79 Exosystem, 26, 33–34 F Feedback, 165–67, 274–81 Frances, A., 109 Frances, V., 109 Freudenberger, H., 3 Fuller, B., 210 Future Shock, 34 G Galanter, M., 214 Gandhi, 210 Gatekeeping/gatekeepers, 38, 40–41, 57, 134–35, 230–32 General adaptation syndrome, 2 stages of, 2 Geographical isolation role in closure, 129–30 Ghosts (organizational), 37 creation of, 68 burying, 259 Gossip, 73, 76, 111, 289–90 H Health indicators of distress, 5 Health promotion, 292–93 Hemingway, P., 180 High priest/priestess, 53–55, 130 fall of, 80–83 Hiring, 235–36 Hoff, E., 56, 210 Hoffman, L., 47 Holmes, T., 187 Homogenization of staff, 58 Human resource development strategies, 239–40 I Iatrogenic effects of interventions, 14 Icarus curse of, 82–83 Illegal conduct in closed systems, 74–75 Implosion, 79, 87, 89–90 <strong>Incest</strong> analogy, 46–48, 99–102 <strong>Incest</strong>uous relationships definition of, 102 <strong>Incest</strong>uous workplace, 46–48 definition of, 48
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