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Incest 0000i-xiv FM 1 - William L. White

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Role Conditi0ns and the Worker Casualty Process 163<br />

conditions in the work environment that create role conflict. We may<br />

work for a company that places excessive demands on our time and<br />

availability. Some of us may work on an “on-call” status that renders<br />

every planned family activity tentative and contingent on the silence of<br />

the beeper or telephone. We may be involved in a pattern of shift work<br />

that means we see very little of our families, or that significantly interferes<br />

with our ability to attend social events, school activities, or athletic<br />

events in our roles as mothers or fathers. Our jobs may require excessive<br />

travel that makes it difficult to sustain strong family and outside-ofwork<br />

social relationships.<br />

There are also conditions in the family system that can exacerbate<br />

role conflict. These include any conditions or events that strain a<br />

worker’s personal adaptational energy, such as the (high distress) career<br />

of a spouse or intimate partner, disabling illness or injury, marital or<br />

family problems, excessive needs of a child, aging parent, or other dependent,<br />

or single parenthood.<br />

Many of the distress-related marriage casualties I’ve studied occurred<br />

when role conflict grew to the point that either the job or the family had<br />

to be sacrificed.<br />

10.5 Role-Integrity Conflict<br />

Role integrity conflict is the incongruence between one’s<br />

personal values and beliefs and the values and beliefs inherent<br />

in the work environment.<br />

Workers bring values and beliefs with them when they enter the life of<br />

an organization, and these values and beliefs may evolve over time<br />

through experiences in the organization. The organization also has explicit<br />

and implicit values and beliefs that evolve over time through the<br />

influence of its members and through interactions with the outside<br />

world. When the values of the worker and the organization are divergent,<br />

stress results from the worker’s need to bring the organization’s<br />

values into conformity with his or her own values. At the same time,<br />

forces of homogenization in the work milieu seek to bring each worker’s<br />

values and behavior into congruence with organizational norms. This<br />

battle of adaptation, and how it is resolved, may have a significant impact<br />

on the health and self-esteem of the worker.<br />

The list of such value conflicts is almost unending: the nurse and<br />

physician confronted with hospital administrators more concerned with<br />

profits than patient care, the civil service worker fighting cynicism about

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