2013-05-28-council-agenda - Taupo District Council
2013-05-28-council-agenda - Taupo District Council
2013-05-28-council-agenda - Taupo District Council
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Response to<br />
service requests<br />
for loss of service<br />
and restoration of<br />
service within a<br />
reasonable<br />
timeframe.<br />
Response within<br />
24 hours to all<br />
other faults.<br />
Response within 1<br />
hour<br />
Restore service<br />
within 4 hours in<br />
<strong>Taupo</strong>, Turangi &<br />
Mangakino, (5<br />
hours other areas).<br />
Achieve<br />
Not Achieved.<br />
<strong>Council</strong> received 66 sewer<br />
blockage and spillage callouts<br />
in the last 3 quarters of<br />
the year.<br />
61 out of 66 service requests<br />
were responded to within 1<br />
hour.<br />
52 out of 66 service requests<br />
were restored within 4 hours.<br />
14 call-outs were completed<br />
beyond 4 hours due to<br />
complexity involved in each<br />
situation.<br />
Achieved.<br />
23
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