Casper Suite Administrator's Guide v8.7 - JAMF Software

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Manually Adding Computers to the JSS You can acquire a computer manually by entering information about the computer into the JSS. To add a computer manually: 1. Log in to the JSS with a web browser. 2. Click the Inventory tab. 3. Click the Add Computer Manually link. 4. Enter the name of the computer. 5. Enter one or more MAC addresses for the computer. 6. (Optional) Enter the name and version of the operating system of the computer. 7. (Optional) Enter the serial number, make, and model of the computer. 8. Click the Save button. 9. Use the Details report pane to enter additional information as needed. (See “Viewing Computer Details” for more information.) 194
Enrolling Mac OS X Computers with the JSS Enrollment is the process of adding computers to the JSS and installing a device certificate on them for full management with the <strong>Casper</strong> <strong>Suite</strong>. You can perform inventory and remote management and configuration tasks on enrolled computers. There are several ways to enroll Mac OS X computers with the JSS: Provide an enrollment URL. Send an OTA invitation. Use a QuickAdd package created with Recon. Scan the network. Run Recon remotely. Image computers with a configuration that is associated with a management account. • Run Recon locally. Edit computer records in the JSS. • If you only want to search and report on computers as part of your inventory, add them to the JSS using one of the methods explained in “Acquiring Mac OS X Computers”. Providing an Enrollment URL You can allow users to enroll their own computers by providing them with an enrollment URL. The enrollment URL is the full URL for the JSS followed by /enroll/. For example: https://jss.mycompany.com/8443/enroll/ Users go to the URL, log in with an LDAP directory account or JSS user account, and then follow the onscreen instructions to download and install a QuickAdd package that enrolls their computer. If users log in with an LDAP directory account, location information for the computer is collected during enrollment. Enrolling computers by providing an enrollment URL requires: • An LDAP server connection set up in the JSS or a JSS user account with privileges to enroll Mac OS X computers (See “Integrating with LDAP Servers” or “Managing JSS User Accounts” for instructions on how to set up one of these requirements.) • User-initiated computer enrollment enabled and the QuickAdd package configured in the JSS (See the “User-Initiated Enrollment Process” section in “Configuring the Computer Management Framework” for more information.) In addition, if the QuickAdd package is signed, client computers must have Apple’s Developer ID Certification Authority intermediate certificate in the system keychain in Keychain Access. For instructions on how to obtain this certificate and import it to the system keychain on client computers, see the following Knowledge Base article: https://jamfnation.jamfsoftware.com/article.html?id=294 195
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Casper Suite Administrator’s Guid
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MySQL Mac Windows OS iOS X Applicat
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Compatibility Understanding with Do
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Chapter 1: Administering the JSS 7
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Mac OS X Applications Casper Admin
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Self Service Web Clip The Self Serv
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On the Mac platform, the JSS runs o
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Certificate Authority A certificate
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Requirements This section lists the
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• OS X v10.7.x OS X v10.8.x Wind
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Installing and Managing the JSS Req
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To create the jamfsoftware database
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Allocating Additional Memory to Tom
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Setting Up the JSS The first time y
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9. Choose whether or not to create
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Upgrading the JSS This section expl
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Backing Up the Database The JSS Dat
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To stop scheduled database backups:
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Deleting Logs from the Database Ove
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Migrating to Another Server The ins
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7. Enter the DNS name or IP address
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3. If the external drive is already
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6. Use the Encryption Method pop-up
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6. Click Save. Change Management lo
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6. Enter your GSX account number in
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Enabling Clustering Clustering allo
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Configuring Tomcat to Work with a L
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6. Select a limited access option.
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server.xml The JSS Installer instal
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Memory Issues If there is a large a
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Chapter 2: Client Management 61
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Creating Package Sources A package
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6. Install and configure your softw
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Creating Package Sources from Pre-I
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There are a few ways Composer handl
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Managing Package Manifests Package
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Updating Package Manifests Periodic
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Restoring Deleted Files or Folders
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To add a postflight script that rem
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Description.plist File The descript
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3. Control-click (or right-click) t
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Building DMGs When used in conjunct
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Configuring the OS Before building
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Managing Composer Preferences Compo
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Remove .DS_Store Files in Common Lo
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Building Your Client Management Fra
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d. Verify the changes are correct a
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Authentication Type If the LDAP ser
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To look up computer list informatio
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Managing JSS User Accounts The JAMF
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8. Click the Notifications tab and
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4. Click the Add Group from LDAP bu
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10. Click the Save button. To edit
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5. Select the NetBoot option and cl
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To edit a NetBoot server: 1. Log in
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5. Click Delete to confirm. Departm
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10. Click the Save button. To edit
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3. Click the Settings tab. 4. Click
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Info Pane This pane allows you to m
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Fill Existing User Home Directories
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3. Click the Info tab and select th
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Step 3: Create a New Adobe Installa
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Suppress Registration Ensures that
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When this process is complete, choo
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3. Click the Casper Admin link. 4.
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Enabling the Self Healing Feature S
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3. Click OK to confirm the deletion
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5. Click the New Script button and
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Info Pane This pane allows you to m
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OS Requirements If certain operatin
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Managing Printers This section expl
Page 143 and 144: Info Pane This pane allows you to m
Page 145 and 146: 2. Select the printers that you wan
Page 147 and 148: Creating Directory Bindings Directo
Page 149 and 150: 12. If you are binding client compu
Page 151 and 152: 8. Enter the username and password
Page 153 and 154: 6. Choose a type of recovery key ty
Page 155 and 156: Configuring the Computer Management
Page 157 and 158: 5. Select Use External Certificate
Page 159 and 160: • If the server hosting the JSS
Page 161 and 162: Check for policies triggered by sta
Page 163 and 164: Hide account from OS X Login Window
Page 165 and 166: 3. Click the Computer Management Fr
Page 167 and 168: Managing Removable MAC Addresses Co
Page 169 and 170: Policies Policies allow you to auto
Page 171 and 172: • Uninstall a package. Add a pri
Page 173 and 174: Self Service Pane This pane allows
Page 175 and 176: Dock Pane This pane allows you to c
Page 177 and 178: • Flush user caches. Verify star
Page 179 and 180: 7. Click Continue. Clients execute
Page 181 and 182: Note: These numbers are based on a
Page 183 and 184: 8. (Optional) Enter a description.
Page 185 and 186: Adding Custom Search Paths By defau
Page 187 and 188: 6. Select the Default checkbox to d
Page 189 and 190: Managing Peripheral Types You can t
Page 191 and 192: Acquiring Mac OS X Computers Acquis
Page 193: 6. (Optional) Select Purchasing in
Page 197 and 198: 5. Enter the email addresses that y
Page 199 and 200: You can also sign the QuickAdd pack
Page 201 and 202: 11. Click the Create button. 12. Sa
Page 203 and 204: 9. Click the Scan button. Once you
Page 205 and 206: 3. Select Local Inventory in the si
Page 207 and 208: Enrolling Computers by Editing Comp
Page 209 and 210: Acquiring Windows Computers Acquisi
Page 211 and 212: 5. (Optional) Click the Purchasing
Page 213 and 214: Acquiring Mobile Devices You can ac
Page 215 and 216: Performing Advanced Computer Search
Page 217 and 218: Display Fields Pane This pane allow
Page 219 and 220: Viewing Computer Search Results By
Page 221 and 222: • Total count of each version of
Page 223 and 224: Application Distribution Report (PD
Page 225 and 226: Viewing Computer Details After perf
Page 227 and 228: Searching Peripherals Once peripher
Page 229 and 230: Display Fields Pane This pane allow
Page 231 and 232: Peripheral reports are broken down
Page 233 and 234: General Pane This pane allows you t
Page 235 and 236: 6. Using the View As pop-up menu, c
Page 237 and 238: Performing Mass Actions on Computer
Page 239 and 240: 5. If you want to edit the Autorun
Page 241 and 242: 5. Use the options and fields provi
Page 243 and 244: 7. Add or modify information as nee
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Creating Computer Groups Computer g
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10. Repeat steps 7 through 9 as nee
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Viewing Receipts The JAMF Software
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6. Click the Inventory Options link
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Imaging Overview of the Imaging Pro
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Managing Configurations This sectio
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7. Click the Contents tab and use t
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d. Click OK. 11. Repeat steps 2 thr
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c. If you want the partition to be
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5. Click OK. Note: You may be promp
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9. Click Install. To view Imaging l
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4. In the list of packages, locate
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4. In the list of directory binding
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5. Choose the network configuration
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Managing Autorun Preferences Autoru
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4. Click Autorun across from the co
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PreStage Imaging PreStage imaging a
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. Enter a prefix, starting number,
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Target Mode Imaging Target Mode Ima
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10. Boot a target computer to targe
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10. Click the Packages tab and sele
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Installing Adobe CS3/CS4 Updaters T
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13. Click Save. Client computers ru
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5. Select the Install or uninstall
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To install a package using Casper R
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7. Click the Continue button and fo
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Once you complete these steps, Casp
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7. Click the Continue button and fo
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6. Click Go. Once you complete thes
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Uninstalling Packages You can unins
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10. Click the Packages tab and clic
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Using the Self Healing Feature In o
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Remote Control Overview of Remote C
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Using Screen Sharing This section e
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Settings and Security Management Ma
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The following table shows how Manag
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8. Click the Settings tab. 9. Selec
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3. Click the Managed Preferences li
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5. Select the Import from Manifest
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14. Select a value for the preferen
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Creating and Installing Mac OS X Co
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11. Click the Scope tab and assign
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9. Click the Edit link across from
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Running Remote Commands for Mac OS
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Canceling Remote Commands The JSS a
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6. If you want to specify parameter
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5. Choose when to run the script by
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4. Create a policy or edit an exist
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Managing Dock Items Before you add
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Managing Local Accounts You can man
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3. Casper Remote creates the accoun
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To reset the password for a local a
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8. Choose how often you want client
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Binding to Directory Services Befor
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Deploying Disk Encryption Configura
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If you deployed a disk encryption c
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Managing Open Firmware/EFI Password
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5. If you want to remove the passwo
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10. (Optional) Enter additional inf
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9. (Optional) Enter additional info
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To specify software definitions for
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Reporting on Licensed Software Usin
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General Pane This pane allows you t
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9. Click the Display Fields tab sel
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Sending Notifications on Licensed S
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Usage Management Application Usage
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8. When the list of logs is display
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5. Click the Computer Usage Logs li
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10. To display a message to the use
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8. In the Username field, enter the
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Managing User Authentication Prefer
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Making Policies Available in Self S
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2. Click the Management tab. 3. Cli
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Managing Self Service Plug-ins The
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Self Service Plug-in Bundles The Se
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Installing Items from Self Service
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Accessing Plug-ins Plug-ins are dis
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Building Your MDM Framework Configu
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3. Click the Global Management Fram
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• If the server hosting the JSS
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To set up or modify OTA Enrollment
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6. Select or deselect additional op
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Enrolling Mobile Devices OTA The JS
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7. Customize the invitation message
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The OTA Enrollment User Experience
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5. When notified that the profile w
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10. If the device has a passcode se
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Enrolling Connected Mobile Devices
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Downloading Enrollment Profiles Bef
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Unenrolling Mobile Devices Unenroll
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3. Click the Mobile Devices link ab
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Display Fields Pane This pane allow
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Viewing Mobile Device Search Result
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Category Description Actions that y
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A description of the information on
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7. Click the Criteria tab and defin
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Performing Mass Actions on Mobile D
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2. Click the Inventory tab. 3. Perf
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7. Add or modify information as nee
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Deleting Mobile Devices from the JS
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6. To send an email notification wh
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Configuration Creating and Distribu
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9. In the payloads list, select the
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Distributing iOS Configuration Prof
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Removing iOS Configuration Profiles
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Security Management Running Remote
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Viewing the Status of Remote Comman
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Distribution Apps Understanding Unm
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Make Available in the Self Service
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Distributing In-House Apps In-house
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10. Choose a hosting location for t
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8. Enter or verify the app name, ve
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5. Click the Scope tab and remove d
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eBooks The JAMF Software Server (JS
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9. Click Save. The eBook is distrib
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Casper Focus Overview of Casper Foc
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Managing Classes For a teacher to c
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