Casper Suite Administrator's Guide v8.7 - JAMF Software

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Frequently Asked Questions Q. What is installed on Mac OS X Server when I install the JSS? A. The following files and folders are installed on Mac OS X Server: Apache Tomcat Tomcat is the web application server that runs the JSS web application. A directory named Tomcat is installed in: /Library/JSS/Tomcat/ CasperShare The distribution point created by default for a fresh installation. The JSS Installer creates a directory named CasperShare in: /Shared Items/CasperShare/ com.jamfsoftware.tomcat.plist This is the launchd item that controls Tomcat. It is installed and loaded in the following location: /Library/LaunchDaemons/com.jamfsoftware.tomcat.plist Database backup location The JSS Database Utility stores database backups in the following location by default: /Library/JSS/Backups/Database/ JSS Database Utility The JSS Database Utility is installed in the following location: /Library/JSS/bin/JSSDatabaseUtil.jar JSS web application The JSS is a web application that runs on Tomcat. A directory named ROOT is installed in: /Library/JSS/Tomcat/webapps/ROOT/ keystore Tomcat requires a .keystore file to provide connections over SSL. The JSS Installer creates a default .keystore file and stores it in the following location: /Library/JSS/Tomcat/.keystore Logs Logs for the installation and for the JSS are stored in the following directory: /Library/JSS/Logs/ 56
server.xml The JSS Installer installs a modified copy of Tomcat’s server.xml file. This file enables SSL, ensures that the JSS appears in the root context, and enables database connection pooling. It is installed in the following location: /Library/JSS/Tomcat/conf/server.xml Note: The locations of these files and folders are different if you upgraded from v8.1 or earlier and your JSS is installed on OS X Server v10.6. Apache Tomcat and its related files are stored in /Library/Tomcat/ and the JSS web application (previously known as the jamf web application) is stored in /Library/Tomcat/webapps/ROOT/. Q. Can I install the JSS on other platforms? A. Yes. You can install the JSS on any platform that supports the following software: Java 1.6 • MySQL 5.1 or later Apache Tomcat 6.0 or later • Tested operating systems include: OS X Server v10.8 OS X Server v10.7 OS X Server v10.6 Ubuntu 10.04 LTS Server • Red Hat Enterprise Linux (RHEL) 6 Windows Server 2008 • Although you can install the JSS on any server that meets the minimum requirements, JSS Installers are only available for Mac, Linux, and Windows. To obtain the JSS Installers for Linux and Windows and their documentation, see the introductory email that you received from JAMF Software or contact your JAMF Software Representative. 57
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Casper Suite Administrator’s Guid
Page 3 and 4:
MySQL Mac Windows OS iOS X Applicat
Page 5 and 6: Compatibility Understanding with Do
Page 7 and 8: Chapter 1: Administering the JSS 7
Page 9 and 10: Mac OS X Applications Casper Admin
Page 11 and 12: Self Service Web Clip The Self Serv
Page 13 and 14: On the Mac platform, the JSS runs o
Page 15 and 16: Certificate Authority A certificate
Page 17 and 18: Requirements This section lists the
Page 19 and 20: • OS X v10.7.x OS X v10.8.x Wind
Page 21 and 22: Installing and Managing the JSS Req
Page 23 and 24: To create the jamfsoftware database
Page 25 and 26: Allocating Additional Memory to Tom
Page 27 and 28: Setting Up the JSS The first time y
Page 29 and 30: 9. Choose whether or not to create
Page 31 and 32: Upgrading the JSS This section expl
Page 33 and 34: Backing Up the Database The JSS Dat
Page 35 and 36: To stop scheduled database backups:
Page 37 and 38: Deleting Logs from the Database Ove
Page 39 and 40: Migrating to Another Server The ins
Page 41 and 42: 7. Enter the DNS name or IP address
Page 43 and 44: 3. If the external drive is already
Page 45 and 46: 6. Use the Encryption Method pop-up
Page 47 and 48: 6. Click Save. Change Management lo
Page 49 and 50: 6. Enter your GSX account number in
Page 51 and 52: Enabling Clustering Clustering allo
Page 53 and 54: Configuring Tomcat to Work with a L
Page 55: 6. Select a limited access option.
Page 59 and 60: Memory Issues If there is a large a
Page 61 and 62: Chapter 2: Client Management 61
Page 63 and 64: Creating Package Sources A package
Page 65 and 66: 6. Install and configure your softw
Page 67 and 68: Creating Package Sources from Pre-I
Page 69 and 70: There are a few ways Composer handl
Page 71 and 72: Managing Package Manifests Package
Page 73 and 74: Updating Package Manifests Periodic
Page 75 and 76: Restoring Deleted Files or Folders
Page 77 and 78: To add a postflight script that rem
Page 79 and 80: Description.plist File The descript
Page 81 and 82: 3. Control-click (or right-click) t
Page 83 and 84: Building DMGs When used in conjunct
Page 85 and 86: Configuring the OS Before building
Page 87 and 88: Managing Composer Preferences Compo
Page 89 and 90: Remove .DS_Store Files in Common Lo
Page 91 and 92: Building Your Client Management Fra
Page 93 and 94: d. Verify the changes are correct a
Page 95 and 96: Authentication Type If the LDAP ser
Page 97 and 98: To look up computer list informatio
Page 99 and 100: Managing JSS User Accounts The JAMF
Page 101 and 102: 8. Click the Notifications tab and
Page 103 and 104: 4. Click the Add Group from LDAP bu
Page 105 and 106: 10. Click the Save button. To edit
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5. Select the NetBoot option and cl
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To edit a NetBoot server: 1. Log in
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5. Click Delete to confirm. Departm
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10. Click the Save button. To edit
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3. Click the Settings tab. 4. Click
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Info Pane This pane allows you to m
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Fill Existing User Home Directories
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3. Click the Info tab and select th
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Step 3: Create a New Adobe Installa
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Suppress Registration Ensures that
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When this process is complete, choo
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3. Click the Casper Admin link. 4.
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Enabling the Self Healing Feature S
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3. Click OK to confirm the deletion
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5. Click the New Script button and
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OS Requirements If certain operatin
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Managing Printers This section expl
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2. Select the printers that you wan
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Creating Directory Bindings Directo
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12. If you are binding client compu
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8. Enter the username and password
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6. Choose a type of recovery key ty
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Configuring the Computer Management
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5. Select Use External Certificate
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• If the server hosting the JSS
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Check for policies triggered by sta
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Hide account from OS X Login Window
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3. Click the Computer Management Fr
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Managing Removable MAC Addresses Co
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Policies Policies allow you to auto
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• Uninstall a package. Add a pri
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Self Service Pane This pane allows
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Dock Pane This pane allows you to c
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• Flush user caches. Verify star
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7. Click Continue. Clients execute
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Note: These numbers are based on a
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8. (Optional) Enter a description.
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Adding Custom Search Paths By defau
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6. Select the Default checkbox to d
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Managing Peripheral Types You can t
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Acquiring Mac OS X Computers Acquis
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6. (Optional) Select Purchasing in
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Enrolling Mac OS X Computers with t
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5. Enter the email addresses that y
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You can also sign the QuickAdd pack
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11. Click the Create button. 12. Sa
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9. Click the Scan button. Once you
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3. Select Local Inventory in the si
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Enrolling Computers by Editing Comp
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Acquiring Windows Computers Acquisi
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5. (Optional) Click the Purchasing
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Acquiring Mobile Devices You can ac
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Performing Advanced Computer Search
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Display Fields Pane This pane allow
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Viewing Computer Search Results By
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• Total count of each version of
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Application Distribution Report (PD
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Viewing Computer Details After perf
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Searching Peripherals Once peripher
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Peripheral reports are broken down
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General Pane This pane allows you t
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6. Using the View As pop-up menu, c
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Performing Mass Actions on Computer
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5. If you want to edit the Autorun
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5. Use the options and fields provi
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7. Add or modify information as nee
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Creating Computer Groups Computer g
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10. Repeat steps 7 through 9 as nee
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Viewing Receipts The JAMF Software
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6. Click the Inventory Options link
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Imaging Overview of the Imaging Pro
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Managing Configurations This sectio
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7. Click the Contents tab and use t
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d. Click OK. 11. Repeat steps 2 thr
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c. If you want the partition to be
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5. Click OK. Note: You may be promp
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9. Click Install. To view Imaging l
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4. In the list of packages, locate
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4. In the list of directory binding
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5. Choose the network configuration
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Managing Autorun Preferences Autoru
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4. Click Autorun across from the co
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PreStage Imaging PreStage imaging a
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. Enter a prefix, starting number,
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Target Mode Imaging Target Mode Ima
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10. Boot a target computer to targe
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10. Click the Packages tab and sele
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Installing Adobe CS3/CS4 Updaters T
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13. Click Save. Client computers ru
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5. Select the Install or uninstall
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To install a package using Casper R
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7. Click the Continue button and fo
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Once you complete these steps, Casp
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7. Click the Continue button and fo
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6. Click Go. Once you complete thes
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Uninstalling Packages You can unins
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10. Click the Packages tab and clic
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Using the Self Healing Feature In o
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Remote Control Overview of Remote C
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Using Screen Sharing This section e
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Settings and Security Management Ma
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The following table shows how Manag
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8. Click the Settings tab. 9. Selec
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3. Click the Managed Preferences li
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5. Select the Import from Manifest
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14. Select a value for the preferen
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Creating and Installing Mac OS X Co
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11. Click the Scope tab and assign
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9. Click the Edit link across from
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Running Remote Commands for Mac OS
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Canceling Remote Commands The JSS a
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6. If you want to specify parameter
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5. Choose when to run the script by
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4. Create a policy or edit an exist
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Managing Dock Items Before you add
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Managing Local Accounts You can man
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3. Casper Remote creates the accoun
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To reset the password for a local a
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8. Choose how often you want client
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Binding to Directory Services Befor
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Deploying Disk Encryption Configura
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If you deployed a disk encryption c
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Managing Open Firmware/EFI Password
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5. If you want to remove the passwo
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10. (Optional) Enter additional inf
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9. (Optional) Enter additional info
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To specify software definitions for
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Reporting on Licensed Software Usin
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General Pane This pane allows you t
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9. Click the Display Fields tab sel
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Sending Notifications on Licensed S
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Usage Management Application Usage
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8. When the list of logs is display
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5. Click the Computer Usage Logs li
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10. To display a message to the use
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8. In the Username field, enter the
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Managing User Authentication Prefer
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Making Policies Available in Self S
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2. Click the Management tab. 3. Cli
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Managing Self Service Plug-ins The
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Self Service Plug-in Bundles The Se
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Installing Items from Self Service
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Accessing Plug-ins Plug-ins are dis
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Building Your MDM Framework Configu
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3. Click the Global Management Fram
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• If the server hosting the JSS
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To set up or modify OTA Enrollment
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6. Select or deselect additional op
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Enrolling Mobile Devices OTA The JS
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7. Customize the invitation message
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The OTA Enrollment User Experience
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5. When notified that the profile w
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10. If the device has a passcode se
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Enrolling Connected Mobile Devices
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Downloading Enrollment Profiles Bef
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Unenrolling Mobile Devices Unenroll
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3. Click the Mobile Devices link ab
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Viewing Mobile Device Search Result
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Category Description Actions that y
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A description of the information on
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7. Click the Criteria tab and defin
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Performing Mass Actions on Mobile D
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2. Click the Inventory tab. 3. Perf
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7. Add or modify information as nee
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Deleting Mobile Devices from the JS
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6. To send an email notification wh
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Configuration Creating and Distribu
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9. In the payloads list, select the
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Distributing iOS Configuration Prof
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Removing iOS Configuration Profiles
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Security Management Running Remote
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Viewing the Status of Remote Comman
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Distribution Apps Understanding Unm
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Make Available in the Self Service
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Distributing In-House Apps In-house
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10. Choose a hosting location for t
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8. Enter or verify the app name, ve
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5. Click the Scope tab and remove d
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eBooks The JAMF Software Server (JS
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9. Click Save. The eBook is distrib
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Casper Focus Overview of Casper Foc
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Managing Classes For a teacher to c
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Casper Suite Administrator's Guide v8.7 - JAMF Software

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