Casper Suite Administrator's Guide v8.7 - JAMF Software

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Self Service Overview of Self Service The Self Service application allows users to run management tasks on their computers without the help of an administrator. Using an intuitive interface similar to the one in iTunes, users can browse and run Self Service policies, access webpages, and utilize plug-ins developed with the Self Service API. The <strong>JAMF</strong> <strong>Software</strong> Server (JSS) allows you to manage every aspect of Self Service, including its installation, preferences, and the items available to users. The items in Self Service are simply policies configured with a few additional settings. You can make any policy available in Self Service and customize how it is displayed to users. This includes adding an icon and description, displaying the policy in relevant categories, and featuring it on the main page. Assigning users or computer groups to the policy’s scope allows you to determine which users have access to it from Self Service. You can also add plug-ins to extend the functionality of the application. Plug-ins can be URLs, which give users easy access to webpages right from the application, or custom plug-ins developed with the Self Service API. 384
Managing User Authentication Preferences User Authentication preferences allow you to control how users log in to Self Service and authenticate to install Self Service items. To manage User Authentication preferences: 1. Log in to the JSS with a web browser. 2. Click the Settings tab. 3. Click the Computer Management Framework Settings link. 4. Click the Self Service tab. 5. Click the End-User Authentication tab. 6. In the Network User Login section, select how users log in to Self Service. 7. To require login with an LDAP directory account, select the Users are required to log in option. 8. To make login with an LDAP directory account optional, select the Users can log in (Anonymous login is available) option. Note: Before selecting the required or optional settings, make sure an LDAP server connection is set up in the JSS. For instructions on how to set up an LDAP server connection, see the “Integrating with LDAP Servers” section. 9. If you do not have an LDAP connection set up or you do not want to require login, select the Users are not required to log in option. 10. In the Local Authentication section, select whether local authentication is required to run Self Service items. 11. Click the Save button. 385
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Casper Suite Administrator’s Guid
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MySQL Mac Windows OS iOS X Applicat
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Compatibility Understanding with Do
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Chapter 1: Administering the JSS 7
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Mac OS X Applications Casper Admin
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Self Service Web Clip The Self Serv
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On the Mac platform, the JSS runs o
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Certificate Authority A certificate
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Requirements This section lists the
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• OS X v10.7.x OS X v10.8.x Wind
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Installing and Managing the JSS Req
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To create the jamfsoftware database
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Allocating Additional Memory to Tom
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Setting Up the JSS The first time y
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9. Choose whether or not to create
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Upgrading the JSS This section expl
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Backing Up the Database The JSS Dat
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To stop scheduled database backups:
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Deleting Logs from the Database Ove
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Migrating to Another Server The ins
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7. Enter the DNS name or IP address
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3. If the external drive is already
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6. Use the Encryption Method pop-up
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6. Click Save. Change Management lo
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6. Enter your GSX account number in
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Enabling Clustering Clustering allo
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Configuring Tomcat to Work with a L
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6. Select a limited access option.
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server.xml The JSS Installer instal
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Memory Issues If there is a large a
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Chapter 2: Client Management 61
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Creating Package Sources A package
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6. Install and configure your softw
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Creating Package Sources from Pre-I
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There are a few ways Composer handl
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Managing Package Manifests Package
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Updating Package Manifests Periodic
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Restoring Deleted Files or Folders
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To add a postflight script that rem
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Description.plist File The descript
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3. Control-click (or right-click) t
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Building DMGs When used in conjunct
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Configuring the OS Before building
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Managing Composer Preferences Compo
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Remove .DS_Store Files in Common Lo
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Building Your Client Management Fra
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d. Verify the changes are correct a
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Authentication Type If the LDAP ser
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To look up computer list informatio
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Managing JSS User Accounts The JAMF
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8. Click the Notifications tab and
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4. Click the Add Group from LDAP bu
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10. Click the Save button. To edit
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5. Select the NetBoot option and cl
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To edit a NetBoot server: 1. Log in
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5. Click Delete to confirm. Departm
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10. Click the Save button. To edit
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3. Click the Settings tab. 4. Click
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Info Pane This pane allows you to m
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Fill Existing User Home Directories
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3. Click the Info tab and select th
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Step 3: Create a New Adobe Installa
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Suppress Registration Ensures that
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When this process is complete, choo
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3. Click the Casper Admin link. 4.
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Enabling the Self Healing Feature S
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3. Click OK to confirm the deletion
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5. Click the New Script button and
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OS Requirements If certain operatin
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Managing Printers This section expl
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2. Select the printers that you wan
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Creating Directory Bindings Directo
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12. If you are binding client compu
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8. Enter the username and password
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6. Choose a type of recovery key ty
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Configuring the Computer Management
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5. Select Use External Certificate
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• If the server hosting the JSS
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Check for policies triggered by sta
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Hide account from OS X Login Window
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3. Click the Computer Management Fr
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Managing Removable MAC Addresses Co
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Policies Policies allow you to auto
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• Uninstall a package. Add a pri
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Self Service Pane This pane allows
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Dock Pane This pane allows you to c
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• Flush user caches. Verify star
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7. Click Continue. Clients execute
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Note: These numbers are based on a
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8. (Optional) Enter a description.
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Adding Custom Search Paths By defau
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6. Select the Default checkbox to d
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Managing Peripheral Types You can t
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Acquiring Mac OS X Computers Acquis
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6. (Optional) Select Purchasing in
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Enrolling Mac OS X Computers with t
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5. Enter the email addresses that y
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You can also sign the QuickAdd pack
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11. Click the Create button. 12. Sa
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9. Click the Scan button. Once you
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3. Select Local Inventory in the si
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Enrolling Computers by Editing Comp
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Acquiring Windows Computers Acquisi
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5. (Optional) Click the Purchasing
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Acquiring Mobile Devices You can ac
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Performing Advanced Computer Search
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Display Fields Pane This pane allow
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Viewing Computer Search Results By
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• Total count of each version of
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Application Distribution Report (PD
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Viewing Computer Details After perf
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Searching Peripherals Once peripher
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Display Fields Pane This pane allow
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Peripheral reports are broken down
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General Pane This pane allows you t
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6. Using the View As pop-up menu, c
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Performing Mass Actions on Computer
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5. If you want to edit the Autorun
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5. Use the options and fields provi
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7. Add or modify information as nee
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Creating Computer Groups Computer g
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10. Repeat steps 7 through 9 as nee
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Viewing Receipts The JAMF Software
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6. Click the Inventory Options link
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Imaging Overview of the Imaging Pro
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Managing Configurations This sectio
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7. Click the Contents tab and use t
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d. Click OK. 11. Repeat steps 2 thr
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c. If you want the partition to be
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5. Click OK. Note: You may be promp
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9. Click Install. To view Imaging l
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4. In the list of packages, locate
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4. In the list of directory binding
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5. Choose the network configuration
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Managing Autorun Preferences Autoru
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4. Click Autorun across from the co
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PreStage Imaging PreStage imaging a
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. Enter a prefix, starting number,
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Target Mode Imaging Target Mode Ima
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10. Boot a target computer to targe
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10. Click the Packages tab and sele
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Installing Adobe CS3/CS4 Updaters T
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13. Click Save. Client computers ru
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5. Select the Install or uninstall
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To install a package using Casper R
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7. Click the Continue button and fo
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Once you complete these steps, Casp
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7. Click the Continue button and fo
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6. Click Go. Once you complete thes
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Uninstalling Packages You can unins
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10. Click the Packages tab and clic
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Using the Self Healing Feature In o
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Remote Control Overview of Remote C
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Using Screen Sharing This section e
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Settings and Security Management Ma
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The following table shows how Manag
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8. Click the Settings tab. 9. Selec
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3. Click the Managed Preferences li
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5. Select the Import from Manifest
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14. Select a value for the preferen
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Creating and Installing Mac OS X Co
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11. Click the Scope tab and assign
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9. Click the Edit link across from
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Running Remote Commands for Mac OS
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Page 335 and 336: 6. If you want to specify parameter
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Page 341 and 342: Managing Dock Items Before you add
Page 343 and 344: Managing Local Accounts You can man
Page 345 and 346: 3. Casper Remote creates the accoun
Page 347 and 348: To reset the password for a local a
Page 349 and 350: 8. Choose how often you want client
Page 351 and 352: Binding to Directory Services Befor
Page 353 and 354: Deploying Disk Encryption Configura
Page 355 and 356: If you deployed a disk encryption c
Page 357 and 358: Managing Open Firmware/EFI Password
Page 359 and 360: 5. If you want to remove the passwo
Page 361 and 362: 10. (Optional) Enter additional inf
Page 363 and 364: 9. (Optional) Enter additional info
Page 365 and 366: To specify software definitions for
Page 367 and 368: Reporting on Licensed Software Usin
Page 369 and 370: General Pane This pane allows you t
Page 371 and 372: 9. Click the Display Fields tab sel
Page 373 and 374: Sending Notifications on Licensed S
Page 375 and 376: Usage Management Application Usage
Page 377 and 378: 8. When the list of logs is display
Page 379 and 380: 5. Click the Computer Usage Logs li
Page 381 and 382: 10. To display a message to the use
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Page 387 and 388: Making Policies Available in Self S
Page 389 and 390: 2. Click the Management tab. 3. Cli
Page 391 and 392: Managing Self Service Plug-ins The
Page 393 and 394: Self Service Plug-in Bundles The Se
Page 395 and 396: Installing Items from Self Service
Page 397 and 398: Accessing Plug-ins Plug-ins are dis
Page 399 and 400: Building Your MDM Framework Configu
Page 401 and 402: 3. Click the Global Management Fram
Page 403 and 404: • If the server hosting the JSS
Page 405 and 406: To set up or modify OTA Enrollment
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Page 411 and 412: 7. Customize the invitation message
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Page 415 and 416: 5. When notified that the profile w
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Page 419 and 420: Enrolling Connected Mobile Devices
Page 421 and 422: Downloading Enrollment Profiles Bef
Page 423 and 424: Unenrolling Mobile Devices Unenroll
Page 425 and 426: 3. Click the Mobile Devices link ab
Page 427 and 428: Display Fields Pane This pane allow
Page 429 and 430: Viewing Mobile Device Search Result
Page 431 and 432: Category Description Actions that y
Page 433 and 434: A description of the information on
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7. Click the Criteria tab and defin
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Performing Mass Actions on Mobile D
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2. Click the Inventory tab. 3. Perf
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7. Add or modify information as nee
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Deleting Mobile Devices from the JS
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6. To send an email notification wh
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Configuration Creating and Distribu
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9. In the payloads list, select the
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Distributing iOS Configuration Prof
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Removing iOS Configuration Profiles
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Security Management Running Remote
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Viewing the Status of Remote Comman
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Distribution Apps Understanding Unm
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Make Available in the Self Service
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Distributing In-House Apps In-house
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10. Choose a hosting location for t
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8. Enter or verify the app name, ve
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5. Click the Scope tab and remove d
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eBooks The JAMF Software Server (JS
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9. Click Save. The eBook is distrib
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Casper Focus Overview of Casper Foc
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Managing Classes For a teacher to c
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Casper Suite Administrator's Guide v8.7 - JAMF Software

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