Casper Suite Administrator's Guide v8.7 - JAMF Software

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To uninstall a package using Casper Remote: 1. Open Casper Remote. 2. In the Computers list, locate the clients that you want to remove the package from and select the checkbox next to each one. 3. Click the Packages tab. 4. In the Packages list, locate the package you want to uninstall and select the checkbox next to it. 5. Choose "Uninstall" from the Action pop-up menu below the list of packages. If the package is not indexed and/or the Allow Uninstall option is not enabled, the Uninstall option is not displayed. 6. Click Go. Once you complete these steps, Casper Remote uninstalls the package from client computers by performing the following steps: 1. Casper Remote logs in to each client using an SSH connection. 2. Casper Remote verifies the identity of the clients using their MAC addresses. 3. Casper Remote uninstalls the package. 4. Casper Remote logs out of each client and ends the SSH connection. 306
Using the Self Healing Feature In order to utilize the Self Healing feature, you must enforce Self Healing on your client computers. Before you enforce Self Healing, make sure the following requirements are met: • The package that contains the triggering file is indexed. (For more information, see the “Indexing Packages” section.) • The Self Healing feature is enabled. (For more information, see the “Enabling the Self Healing Feature” section.) • Each client computer on which you want to enforce Self Healing has Autorun data that includes the package that contains the triggering file. (For more information on creating Autorun data, see the section entitled “Using the Autorun Feature”.) After you enforce Self Healing, a log of each Self Healing event is stored in the JAMF Software Server (JSS). This section explains how to: • Enforce Self Healing using a policy or Casper Remote View Self Healing logs • To enforce Self Healing using a policy: 1. Log in to the JSS with a web browser. 2. Click the Management tab. 3. Click the Policies link. 4. Create or edit the policy. • To create a policy, click the Create Policy button in the toolbar, select the Create policy manually option, and then click Continue. To edit an existing policy, click the Edit Policy link across from it. • 5. Enter a display name for the policy. 6. Assign the policy to a category using the Category pop-up menu. 7. Choose a trigger from the Triggered By pop-up menu. 8. Choose how often you want clients to run the policy using the Execution Frequency pop-up menu. 9. Click the Scope tab and assign computers or user groups to the scope. 10. Click the Advanced tab and select the Self Heal Packages checkbox. 307
Page 1 and 2:
Casper Suite Administrator’s Guid
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MySQL Mac Windows OS iOS X Applicat
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Compatibility Understanding with Do
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Chapter 1: Administering the JSS 7
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Mac OS X Applications Casper Admin
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Self Service Web Clip The Self Serv
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On the Mac platform, the JSS runs o
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Certificate Authority A certificate
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Requirements This section lists the
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• OS X v10.7.x OS X v10.8.x Wind
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Installing and Managing the JSS Req
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To create the jamfsoftware database
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Allocating Additional Memory to Tom
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Setting Up the JSS The first time y
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9. Choose whether or not to create
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Upgrading the JSS This section expl
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Backing Up the Database The JSS Dat
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To stop scheduled database backups:
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Deleting Logs from the Database Ove
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Migrating to Another Server The ins
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7. Enter the DNS name or IP address
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3. If the external drive is already
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6. Use the Encryption Method pop-up
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6. Click Save. Change Management lo
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6. Enter your GSX account number in
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Enabling Clustering Clustering allo
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Configuring Tomcat to Work with a L
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6. Select a limited access option.
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server.xml The JSS Installer instal
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Memory Issues If there is a large a
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Chapter 2: Client Management 61
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Creating Package Sources A package
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6. Install and configure your softw
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Creating Package Sources from Pre-I
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There are a few ways Composer handl
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Managing Package Manifests Package
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Updating Package Manifests Periodic
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Restoring Deleted Files or Folders
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To add a postflight script that rem
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Description.plist File The descript
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3. Control-click (or right-click) t
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Building DMGs When used in conjunct
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Configuring the OS Before building
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Managing Composer Preferences Compo
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Remove .DS_Store Files in Common Lo
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Building Your Client Management Fra
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d. Verify the changes are correct a
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Authentication Type If the LDAP ser
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To look up computer list informatio
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Managing JSS User Accounts The JAMF
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8. Click the Notifications tab and
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4. Click the Add Group from LDAP bu
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10. Click the Save button. To edit
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5. Select the NetBoot option and cl
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To edit a NetBoot server: 1. Log in
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5. Click Delete to confirm. Departm
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10. Click the Save button. To edit
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3. Click the Settings tab. 4. Click
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Info Pane This pane allows you to m
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Fill Existing User Home Directories
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3. Click the Info tab and select th
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Step 3: Create a New Adobe Installa
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Suppress Registration Ensures that
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When this process is complete, choo
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3. Click the Casper Admin link. 4.
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Enabling the Self Healing Feature S
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3. Click OK to confirm the deletion
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5. Click the New Script button and
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OS Requirements If certain operatin
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Managing Printers This section expl
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2. Select the printers that you wan
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Creating Directory Bindings Directo
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12. If you are binding client compu
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8. Enter the username and password
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6. Choose a type of recovery key ty
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Configuring the Computer Management
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5. Select Use External Certificate
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• If the server hosting the JSS
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Check for policies triggered by sta
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Hide account from OS X Login Window
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3. Click the Computer Management Fr
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Managing Removable MAC Addresses Co
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Policies Policies allow you to auto
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• Uninstall a package. Add a pri
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Self Service Pane This pane allows
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Dock Pane This pane allows you to c
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• Flush user caches. Verify star
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7. Click Continue. Clients execute
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Note: These numbers are based on a
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8. (Optional) Enter a description.
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Adding Custom Search Paths By defau
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6. Select the Default checkbox to d
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Managing Peripheral Types You can t
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Acquiring Mac OS X Computers Acquis
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6. (Optional) Select Purchasing in
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Enrolling Mac OS X Computers with t
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5. Enter the email addresses that y
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You can also sign the QuickAdd pack
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11. Click the Create button. 12. Sa
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9. Click the Scan button. Once you
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3. Select Local Inventory in the si
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Enrolling Computers by Editing Comp
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Acquiring Windows Computers Acquisi
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5. (Optional) Click the Purchasing
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Acquiring Mobile Devices You can ac
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Performing Advanced Computer Search
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Display Fields Pane This pane allow
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Viewing Computer Search Results By
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• Total count of each version of
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Application Distribution Report (PD
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Viewing Computer Details After perf
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Searching Peripherals Once peripher
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Peripheral reports are broken down
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General Pane This pane allows you t
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6. Using the View As pop-up menu, c
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Performing Mass Actions on Computer
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5. If you want to edit the Autorun
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5. Use the options and fields provi
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7. Add or modify information as nee
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Creating Computer Groups Computer g
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10. Repeat steps 7 through 9 as nee
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Viewing Receipts The JAMF Software
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6. Click the Inventory Options link
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Imaging Overview of the Imaging Pro
Page 255 and 256: Managing Configurations This sectio
Page 257 and 258: 7. Click the Contents tab and use t
Page 259 and 260: d. Click OK. 11. Repeat steps 2 thr
Page 261 and 262: c. If you want the partition to be
Page 263 and 264: 5. Click OK. Note: You may be promp
Page 265 and 266: 9. Click Install. To view Imaging l
Page 267 and 268: 4. In the list of packages, locate
Page 269 and 270: 4. In the list of directory binding
Page 271 and 272: 5. Choose the network configuration
Page 273 and 274: Managing Autorun Preferences Autoru
Page 275 and 276: 4. Click Autorun across from the co
Page 277 and 278: PreStage Imaging PreStage imaging a
Page 279 and 280: . Enter a prefix, starting number,
Page 281 and 282: Target Mode Imaging Target Mode Ima
Page 283 and 284: 10. Boot a target computer to targe
Page 285 and 286: 10. Click the Packages tab and sele
Page 287 and 288: Installing Adobe CS3/CS4 Updaters T
Page 289 and 290: 13. Click Save. Client computers ru
Page 291 and 292: 5. Select the Install or uninstall
Page 293 and 294: To install a package using Casper R
Page 295 and 296: 7. Click the Continue button and fo
Page 297 and 298: Once you complete these steps, Casp
Page 299 and 300: 7. Click the Continue button and fo
Page 301 and 302: 6. Click Go. Once you complete thes
Page 303 and 304: Uninstalling Packages You can unins
Page 305: 10. Click the Packages tab and clic
Page 309 and 310: Remote Control Overview of Remote C
Page 311 and 312: Using Screen Sharing This section e
Page 313 and 314: Settings and Security Management Ma
Page 315 and 316: The following table shows how Manag
Page 317 and 318: 8. Click the Settings tab. 9. Selec
Page 319 and 320: 3. Click the Managed Preferences li
Page 321 and 322: 5. Select the Import from Manifest
Page 323 and 324: 14. Select a value for the preferen
Page 325 and 326: Creating and Installing Mac OS X Co
Page 327 and 328: 11. Click the Scope tab and assign
Page 329 and 330: 9. Click the Edit link across from
Page 331 and 332: Running Remote Commands for Mac OS
Page 333 and 334: Canceling Remote Commands The JSS a
Page 335 and 336: 6. If you want to specify parameter
Page 337 and 338: 5. Choose when to run the script by
Page 339 and 340: 4. Create a policy or edit an exist
Page 341 and 342: Managing Dock Items Before you add
Page 343 and 344: Managing Local Accounts You can man
Page 345 and 346: 3. Casper Remote creates the accoun
Page 347 and 348: To reset the password for a local a
Page 349 and 350: 8. Choose how often you want client
Page 351 and 352: Binding to Directory Services Befor
Page 353 and 354: Deploying Disk Encryption Configura
Page 355 and 356: If you deployed a disk encryption c
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Managing Open Firmware/EFI Password
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5. If you want to remove the passwo
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10. (Optional) Enter additional inf
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9. (Optional) Enter additional info
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To specify software definitions for
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Reporting on Licensed Software Usin
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General Pane This pane allows you t
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9. Click the Display Fields tab sel
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Sending Notifications on Licensed S
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Usage Management Application Usage
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8. When the list of logs is display
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5. Click the Computer Usage Logs li
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10. To display a message to the use
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8. In the Username field, enter the
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Managing User Authentication Prefer
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Making Policies Available in Self S
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2. Click the Management tab. 3. Cli
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Managing Self Service Plug-ins The
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Self Service Plug-in Bundles The Se
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Installing Items from Self Service
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Accessing Plug-ins Plug-ins are dis
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Building Your MDM Framework Configu
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3. Click the Global Management Fram
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• If the server hosting the JSS
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To set up or modify OTA Enrollment
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6. Select or deselect additional op
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Enrolling Mobile Devices OTA The JS
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7. Customize the invitation message
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The OTA Enrollment User Experience
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5. When notified that the profile w
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10. If the device has a passcode se
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Enrolling Connected Mobile Devices
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Downloading Enrollment Profiles Bef
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Unenrolling Mobile Devices Unenroll
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3. Click the Mobile Devices link ab
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Viewing Mobile Device Search Result
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Category Description Actions that y
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A description of the information on
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7. Click the Criteria tab and defin
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Performing Mass Actions on Mobile D
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2. Click the Inventory tab. 3. Perf
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7. Add or modify information as nee
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Deleting Mobile Devices from the JS
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6. To send an email notification wh
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Configuration Creating and Distribu
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9. In the payloads list, select the
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Distributing iOS Configuration Prof
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12. Click the Scope tab and assign
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Removing iOS Configuration Profiles
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Security Management Running Remote
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Viewing the Status of Remote Comman
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Distribution Apps Understanding Unm
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Make Available in the Self Service
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Distributing In-House Apps In-house
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10. Choose a hosting location for t
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8. Enter or verify the app name, ve
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5. Click the Scope tab and remove d
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eBooks The JAMF Software Server (JS
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9. Click Save. The eBook is distrib
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Casper Focus Overview of Casper Foc
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Managing Classes For a teacher to c
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Casper Suite Administrator's Guide v8.7 - JAMF Software

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