Casper Suite Administrator's Guide v8.7 - JAMF Software

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Changing the Limited Access Setting When working in a clustered environment, you may have a <strong>JAMF</strong> <strong>Software</strong> Server (JSS) that computers and mobile devices can access from outside of the network. If you have a second JSS web application that resides in your DMZ, you can make the administrative interface unavailable by changing the Limited Access setting. Changing this setting also limits the types of devices that can check in and enroll with the JSS. The Limited Access setting has four options: • Full JSS—This is the default option for every JSS. It allows computers and mobile devices to check in and enroll with the JSS and use Self Service. It also makes the JSS interface available from anywhere. • Computer and Mobile Device Management—This option allows computers and mobile devices to check in and enroll with the JSS and use Self Service. It also disables the JSS interface. • Computer Management Only—This option allows computers to check in with the JSS and use Self Service. It also disables the JSS interface. • Mobile Device Management Only—This option allows mobile devices to check in and enroll with the JSS and use Self Service. It also disables the JSS interface. Warning: Do not change the Limited Access setting while connecting through a load balancer. Connect directly to the instance of Tomcat that is inside of your DMZ. After you change the Limited Access setting, the JSS interface is inaccessible. To make additional changes, you need to manually modify the web.xml file. If you need to revert the JSS to the default setting (Full JSS), delete the web.xml file in /Library/JSS/Tomcat/webapps/ROOT/WEB-INF/ and rename the web.xml.original file to web.xml. Note: If you upgraded from v8.1 or earlier, the web.xml and web.xml.original files are located in /Library/Tomcat/webapps/ROOT/WEB-INF/. Upgrading the JSS automatically resets the Limited Access setting to Full JSS. You will need to change this setting every time you upgrade. To change the Limited Access setting: 1. Use a web browser to log in to the desired instance of the JSS. 2. Click the Settings tab. 3. Click the General Settings link. 4. Click the Server Configuration tab. 5. Click the Limited Access JSS tab. 54
6. Select a limited access option. 7. Click Save. 8. Restart the JSS for any changes to take effect. 55
Page 1 and 2:
Casper Suite Administrator’s Guid
Page 3 and 4: MySQL Mac Windows OS iOS X Applicat
Page 5 and 6: Compatibility Understanding with Do
Page 7 and 8: Chapter 1: Administering the JSS 7
Page 9 and 10: Mac OS X Applications Casper Admin
Page 11 and 12: Self Service Web Clip The Self Serv
Page 13 and 14: On the Mac platform, the JSS runs o
Page 15 and 16: Certificate Authority A certificate
Page 17 and 18: Requirements This section lists the
Page 19 and 20: • OS X v10.7.x OS X v10.8.x Wind
Page 21 and 22: Installing and Managing the JSS Req
Page 23 and 24: To create the jamfsoftware database
Page 25 and 26: Allocating Additional Memory to Tom
Page 27 and 28: Setting Up the JSS The first time y
Page 29 and 30: 9. Choose whether or not to create
Page 31 and 32: Upgrading the JSS This section expl
Page 33 and 34: Backing Up the Database The JSS Dat
Page 35 and 36: To stop scheduled database backups:
Page 37 and 38: Deleting Logs from the Database Ove
Page 39 and 40: Migrating to Another Server The ins
Page 41 and 42: 7. Enter the DNS name or IP address
Page 43 and 44: 3. If the external drive is already
Page 45 and 46: 6. Use the Encryption Method pop-up
Page 47 and 48: 6. Click Save. Change Management lo
Page 49 and 50: 6. Enter your GSX account number in
Page 51 and 52: Enabling Clustering Clustering allo
Page 53: Configuring Tomcat to Work with a L
Page 57 and 58: server.xml The JSS Installer instal
Page 59 and 60: Memory Issues If there is a large a
Page 61 and 62: Chapter 2: Client Management 61
Page 63 and 64: Creating Package Sources A package
Page 65 and 66: 6. Install and configure your softw
Page 67 and 68: Creating Package Sources from Pre-I
Page 69 and 70: There are a few ways Composer handl
Page 71 and 72: Managing Package Manifests Package
Page 73 and 74: Updating Package Manifests Periodic
Page 75 and 76: Restoring Deleted Files or Folders
Page 77 and 78: To add a postflight script that rem
Page 79 and 80: Description.plist File The descript
Page 81 and 82: 3. Control-click (or right-click) t
Page 83 and 84: Building DMGs When used in conjunct
Page 85 and 86: Configuring the OS Before building
Page 87 and 88: Managing Composer Preferences Compo
Page 89 and 90: Remove .DS_Store Files in Common Lo
Page 91 and 92: Building Your Client Management Fra
Page 93 and 94: d. Verify the changes are correct a
Page 95 and 96: Authentication Type If the LDAP ser
Page 97 and 98: To look up computer list informatio
Page 99 and 100: Managing JSS User Accounts The JAMF
Page 101 and 102: 8. Click the Notifications tab and
Page 103 and 104: 4. Click the Add Group from LDAP bu
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10. Click the Save button. To edit
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5. Select the NetBoot option and cl
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To edit a NetBoot server: 1. Log in
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5. Click Delete to confirm. Departm
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10. Click the Save button. To edit
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3. Click the Settings tab. 4. Click
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Info Pane This pane allows you to m
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Fill Existing User Home Directories
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3. Click the Info tab and select th
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Step 3: Create a New Adobe Installa
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Suppress Registration Ensures that
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When this process is complete, choo
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3. Click the Casper Admin link. 4.
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Enabling the Self Healing Feature S
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3. Click OK to confirm the deletion
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5. Click the New Script button and
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OS Requirements If certain operatin
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Managing Printers This section expl
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2. Select the printers that you wan
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Creating Directory Bindings Directo
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12. If you are binding client compu
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8. Enter the username and password
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6. Choose a type of recovery key ty
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Configuring the Computer Management
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5. Select Use External Certificate
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• If the server hosting the JSS
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Check for policies triggered by sta
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Hide account from OS X Login Window
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3. Click the Computer Management Fr
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Managing Removable MAC Addresses Co
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Policies Policies allow you to auto
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• Uninstall a package. Add a pri
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Self Service Pane This pane allows
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Dock Pane This pane allows you to c
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• Flush user caches. Verify star
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7. Click Continue. Clients execute
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Note: These numbers are based on a
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8. (Optional) Enter a description.
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Adding Custom Search Paths By defau
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6. Select the Default checkbox to d
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Managing Peripheral Types You can t
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Acquiring Mac OS X Computers Acquis
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6. (Optional) Select Purchasing in
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Enrolling Mac OS X Computers with t
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5. Enter the email addresses that y
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You can also sign the QuickAdd pack
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11. Click the Create button. 12. Sa
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9. Click the Scan button. Once you
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3. Select Local Inventory in the si
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Enrolling Computers by Editing Comp
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Acquiring Windows Computers Acquisi
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5. (Optional) Click the Purchasing
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Acquiring Mobile Devices You can ac
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Performing Advanced Computer Search
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Display Fields Pane This pane allow
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Viewing Computer Search Results By
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• Total count of each version of
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Application Distribution Report (PD
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Viewing Computer Details After perf
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Searching Peripherals Once peripher
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Peripheral reports are broken down
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General Pane This pane allows you t
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6. Using the View As pop-up menu, c
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Performing Mass Actions on Computer
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5. If you want to edit the Autorun
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5. Use the options and fields provi
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7. Add or modify information as nee
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Creating Computer Groups Computer g
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10. Repeat steps 7 through 9 as nee
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Viewing Receipts The JAMF Software
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6. Click the Inventory Options link
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Imaging Overview of the Imaging Pro
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Managing Configurations This sectio
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7. Click the Contents tab and use t
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d. Click OK. 11. Repeat steps 2 thr
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c. If you want the partition to be
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5. Click OK. Note: You may be promp
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9. Click Install. To view Imaging l
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4. In the list of packages, locate
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4. In the list of directory binding
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5. Choose the network configuration
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Managing Autorun Preferences Autoru
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4. Click Autorun across from the co
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PreStage Imaging PreStage imaging a
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. Enter a prefix, starting number,
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Target Mode Imaging Target Mode Ima
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10. Boot a target computer to targe
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10. Click the Packages tab and sele
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Installing Adobe CS3/CS4 Updaters T
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13. Click Save. Client computers ru
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5. Select the Install or uninstall
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To install a package using Casper R
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7. Click the Continue button and fo
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Once you complete these steps, Casp
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7. Click the Continue button and fo
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6. Click Go. Once you complete thes
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Uninstalling Packages You can unins
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10. Click the Packages tab and clic
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Using the Self Healing Feature In o
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Remote Control Overview of Remote C
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Using Screen Sharing This section e
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Settings and Security Management Ma
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The following table shows how Manag
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8. Click the Settings tab. 9. Selec
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3. Click the Managed Preferences li
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5. Select the Import from Manifest
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14. Select a value for the preferen
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Creating and Installing Mac OS X Co
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11. Click the Scope tab and assign
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9. Click the Edit link across from
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Running Remote Commands for Mac OS
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Canceling Remote Commands The JSS a
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6. If you want to specify parameter
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5. Choose when to run the script by
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4. Create a policy or edit an exist
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Managing Dock Items Before you add
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Managing Local Accounts You can man
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3. Casper Remote creates the accoun
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To reset the password for a local a
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8. Choose how often you want client
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Binding to Directory Services Befor
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Deploying Disk Encryption Configura
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If you deployed a disk encryption c
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Managing Open Firmware/EFI Password
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5. If you want to remove the passwo
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10. (Optional) Enter additional inf
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9. (Optional) Enter additional info
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To specify software definitions for
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Reporting on Licensed Software Usin
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General Pane This pane allows you t
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9. Click the Display Fields tab sel
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Sending Notifications on Licensed S
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Usage Management Application Usage
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8. When the list of logs is display
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5. Click the Computer Usage Logs li
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10. To display a message to the use
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8. In the Username field, enter the
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Managing User Authentication Prefer
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Making Policies Available in Self S
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2. Click the Management tab. 3. Cli
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Managing Self Service Plug-ins The
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Self Service Plug-in Bundles The Se
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Installing Items from Self Service
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Accessing Plug-ins Plug-ins are dis
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Building Your MDM Framework Configu
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3. Click the Global Management Fram
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• If the server hosting the JSS
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To set up or modify OTA Enrollment
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6. Select or deselect additional op
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Enrolling Mobile Devices OTA The JS
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7. Customize the invitation message
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The OTA Enrollment User Experience
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5. When notified that the profile w
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10. If the device has a passcode se
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Enrolling Connected Mobile Devices
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Downloading Enrollment Profiles Bef
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Unenrolling Mobile Devices Unenroll
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3. Click the Mobile Devices link ab
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Viewing Mobile Device Search Result
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Category Description Actions that y
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A description of the information on
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7. Click the Criteria tab and defin
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Performing Mass Actions on Mobile D
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2. Click the Inventory tab. 3. Perf
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7. Add or modify information as nee
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Deleting Mobile Devices from the JS
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6. To send an email notification wh
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Configuration Creating and Distribu
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9. In the payloads list, select the
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Distributing iOS Configuration Prof
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Removing iOS Configuration Profiles
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Security Management Running Remote
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Viewing the Status of Remote Comman
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Distribution Apps Understanding Unm
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Make Available in the Self Service
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Distributing In-House Apps In-house
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10. Choose a hosting location for t
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8. Enter or verify the app name, ve
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5. Click the Scope tab and remove d
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eBooks The JAMF Software Server (JS
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9. Click Save. The eBook is distrib
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Casper Focus Overview of Casper Foc
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Managing Classes For a teacher to c
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