Casper Suite Administrator's Guide v8.7 - JAMF Software

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Canceling Remote Commands for Mobile Devices The JSS allows you to cancel a remote command if the command is in a pending state. You can cancel a command for all mobile devices or cancel a command for an individual device. To cancel a remote command for all mobile devices: 1. Log in to the JSS with a web browser. 2. Click the Management tab. 3. Click the Remote Commands link. 4. Use the Remote Lock, Remove Passcode, and Remote Wipe tabs to find the command you want to cancel, and then click the Cancel link across from the command. The Cancel link is only displayed for remote commands in a pending state. To cancel a remote command for an individual device: 1. Log in to the JSS with a web browser. 2. Click the Inventory tab and perform a simple or advanced mobile device search. See the "Performing Simple Mobile Device Searches" or "Performing Advanced Mobile Device Searches" section in "Searching Mobile Devices" for complete instructions. 3. Find the device that you sent the command to, and click the Details link across from it. 4. Click Management History in the list of categories. 5. Click the Pending Commands tab. 6. Find the remote command you want to cancel, and click the Cancel link across from it. 7. When prompted, click OK to confirm the cancelation. 460
Distribution Apps Understanding Unmanaged and Managed Apps The <strong>Casper</strong> <strong>Suite</strong> allows you to manage the apps that you distribute to mobile devices. Managing an app gives you more control over installation and removal of the app, and allows you to set some additional management options. The primary advantages to managing an app are that you can prompt users to install the app, and you can remove the app from devices that have it installed. The following table shows the differences between an unmanaged app and a managed app: Unmanaged app Managed app Distribution Methods Display in Self Service web clip 3 3 Prompt user to install 3 Removal Options Remove from Self Service web clip 3 3 Remove from device 3 Additional Management Options Remove app when MDM profile is removed 3 Prevent backup of app data 3 Requirements for Managing Apps There are three factors that determine whether you can manage an app: • The type of app The app must be an in-house app, a free App Store app, or a paid App Store app with VPP codes. 461
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Casper Suite Administrator’s Guid
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MySQL Mac Windows OS iOS X Applicat
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Compatibility Understanding with Do
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Chapter 1: Administering the JSS 7
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Mac OS X Applications Casper Admin
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Self Service Web Clip The Self Serv
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On the Mac platform, the JSS runs o
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Certificate Authority A certificate
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Requirements This section lists the
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• OS X v10.7.x OS X v10.8.x Wind
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Installing and Managing the JSS Req
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To create the jamfsoftware database
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Allocating Additional Memory to Tom
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Setting Up the JSS The first time y
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9. Choose whether or not to create
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Upgrading the JSS This section expl
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Backing Up the Database The JSS Dat
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To stop scheduled database backups:
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Deleting Logs from the Database Ove
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Migrating to Another Server The ins
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7. Enter the DNS name or IP address
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3. If the external drive is already
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6. Use the Encryption Method pop-up
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6. Click Save. Change Management lo
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6. Enter your GSX account number in
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Enabling Clustering Clustering allo
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Configuring Tomcat to Work with a L
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6. Select a limited access option.
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server.xml The JSS Installer instal
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Memory Issues If there is a large a
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Chapter 2: Client Management 61
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Creating Package Sources A package
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6. Install and configure your softw
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Creating Package Sources from Pre-I
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There are a few ways Composer handl
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Managing Package Manifests Package
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Updating Package Manifests Periodic
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Restoring Deleted Files or Folders
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To add a postflight script that rem
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Description.plist File The descript
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3. Control-click (or right-click) t
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Building DMGs When used in conjunct
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Configuring the OS Before building
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Managing Composer Preferences Compo
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Remove .DS_Store Files in Common Lo
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Building Your Client Management Fra
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d. Verify the changes are correct a
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Authentication Type If the LDAP ser
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To look up computer list informatio
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Managing JSS User Accounts The JAMF
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8. Click the Notifications tab and
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4. Click the Add Group from LDAP bu
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10. Click the Save button. To edit
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5. Select the NetBoot option and cl
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To edit a NetBoot server: 1. Log in
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5. Click Delete to confirm. Departm
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10. Click the Save button. To edit
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3. Click the Settings tab. 4. Click
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Info Pane This pane allows you to m
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Fill Existing User Home Directories
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3. Click the Info tab and select th
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Step 3: Create a New Adobe Installa
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Suppress Registration Ensures that
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When this process is complete, choo
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3. Click the Casper Admin link. 4.
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Enabling the Self Healing Feature S
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3. Click OK to confirm the deletion
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5. Click the New Script button and
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OS Requirements If certain operatin
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Managing Printers This section expl
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2. Select the printers that you wan
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Creating Directory Bindings Directo
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12. If you are binding client compu
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8. Enter the username and password
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6. Choose a type of recovery key ty
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Configuring the Computer Management
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5. Select Use External Certificate
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• If the server hosting the JSS
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Check for policies triggered by sta
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Hide account from OS X Login Window
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3. Click the Computer Management Fr
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Managing Removable MAC Addresses Co
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Policies Policies allow you to auto
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• Uninstall a package. Add a pri
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Self Service Pane This pane allows
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Dock Pane This pane allows you to c
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• Flush user caches. Verify star
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7. Click Continue. Clients execute
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Note: These numbers are based on a
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8. (Optional) Enter a description.
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Adding Custom Search Paths By defau
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6. Select the Default checkbox to d
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Managing Peripheral Types You can t
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Acquiring Mac OS X Computers Acquis
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6. (Optional) Select Purchasing in
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Enrolling Mac OS X Computers with t
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5. Enter the email addresses that y
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You can also sign the QuickAdd pack
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11. Click the Create button. 12. Sa
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9. Click the Scan button. Once you
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3. Select Local Inventory in the si
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Enrolling Computers by Editing Comp
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Acquiring Windows Computers Acquisi
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5. (Optional) Click the Purchasing
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Acquiring Mobile Devices You can ac
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Performing Advanced Computer Search
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Display Fields Pane This pane allow
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Viewing Computer Search Results By
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• Total count of each version of
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Application Distribution Report (PD
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Viewing Computer Details After perf
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Searching Peripherals Once peripher
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Display Fields Pane This pane allow
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Peripheral reports are broken down
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General Pane This pane allows you t
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6. Using the View As pop-up menu, c
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Performing Mass Actions on Computer
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5. If you want to edit the Autorun
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5. Use the options and fields provi
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7. Add or modify information as nee
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Creating Computer Groups Computer g
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10. Repeat steps 7 through 9 as nee
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Viewing Receipts The JAMF Software
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6. Click the Inventory Options link
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Imaging Overview of the Imaging Pro
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Managing Configurations This sectio
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7. Click the Contents tab and use t
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d. Click OK. 11. Repeat steps 2 thr
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c. If you want the partition to be
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5. Click OK. Note: You may be promp
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9. Click Install. To view Imaging l
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4. In the list of packages, locate
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4. In the list of directory binding
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5. Choose the network configuration
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Managing Autorun Preferences Autoru
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4. Click Autorun across from the co
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PreStage Imaging PreStage imaging a
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. Enter a prefix, starting number,
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Target Mode Imaging Target Mode Ima
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10. Boot a target computer to targe
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10. Click the Packages tab and sele
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Installing Adobe CS3/CS4 Updaters T
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13. Click Save. Client computers ru
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5. Select the Install or uninstall
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To install a package using Casper R
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7. Click the Continue button and fo
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Once you complete these steps, Casp
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7. Click the Continue button and fo
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6. Click Go. Once you complete thes
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Uninstalling Packages You can unins
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10. Click the Packages tab and clic
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Using the Self Healing Feature In o
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Remote Control Overview of Remote C
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Using Screen Sharing This section e
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Settings and Security Management Ma
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The following table shows how Manag
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8. Click the Settings tab. 9. Selec
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3. Click the Managed Preferences li
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5. Select the Import from Manifest
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14. Select a value for the preferen
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Creating and Installing Mac OS X Co
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11. Click the Scope tab and assign
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9. Click the Edit link across from
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Running Remote Commands for Mac OS
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Canceling Remote Commands The JSS a
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6. If you want to specify parameter
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5. Choose when to run the script by
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4. Create a policy or edit an exist
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Managing Dock Items Before you add
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Managing Local Accounts You can man
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3. Casper Remote creates the accoun
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To reset the password for a local a
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8. Choose how often you want client
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Binding to Directory Services Befor
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Deploying Disk Encryption Configura
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If you deployed a disk encryption c
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Managing Open Firmware/EFI Password
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5. If you want to remove the passwo
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10. (Optional) Enter additional inf
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9. (Optional) Enter additional info
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To specify software definitions for
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Reporting on Licensed Software Usin
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General Pane This pane allows you t
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9. Click the Display Fields tab sel
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Sending Notifications on Licensed S
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Usage Management Application Usage
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8. When the list of logs is display
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5. Click the Computer Usage Logs li
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10. To display a message to the use
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8. In the Username field, enter the
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Managing User Authentication Prefer
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Making Policies Available in Self S
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2. Click the Management tab. 3. Cli
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Managing Self Service Plug-ins The
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Self Service Plug-in Bundles The Se
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Installing Items from Self Service
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Accessing Plug-ins Plug-ins are dis
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Building Your MDM Framework Configu
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3. Click the Global Management Fram
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• If the server hosting the JSS
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To set up or modify OTA Enrollment
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6. Select or deselect additional op
Page 409 and 410: Enrolling Mobile Devices OTA The JS
Page 411 and 412: 7. Customize the invitation message
Page 413 and 414: The OTA Enrollment User Experience
Page 415 and 416: 5. When notified that the profile w
Page 417 and 418: 10. If the device has a passcode se
Page 419 and 420: Enrolling Connected Mobile Devices
Page 421 and 422: Downloading Enrollment Profiles Bef
Page 423 and 424: Unenrolling Mobile Devices Unenroll
Page 425 and 426: 3. Click the Mobile Devices link ab
Page 427 and 428: Display Fields Pane This pane allow
Page 429 and 430: Viewing Mobile Device Search Result
Page 431 and 432: Category Description Actions that y
Page 433 and 434: A description of the information on
Page 435 and 436: 7. Click the Criteria tab and defin
Page 437 and 438: Performing Mass Actions on Mobile D
Page 439 and 440: 2. Click the Inventory tab. 3. Perf
Page 441 and 442: 7. Add or modify information as nee
Page 443 and 444: Deleting Mobile Devices from the JS
Page 445 and 446: 6. To send an email notification wh
Page 447 and 448: Configuration Creating and Distribu
Page 449 and 450: 9. In the payloads list, select the
Page 451 and 452: Distributing iOS Configuration Prof
Page 453 and 454: 12. Click the Scope tab and assign
Page 455 and 456: Removing iOS Configuration Profiles
Page 457 and 458: Security Management Running Remote
Page 459: Viewing the Status of Remote Comman
Page 463 and 464: Make Available in the Self Service
Page 465 and 466: Distributing In-House Apps In-house
Page 467 and 468: 10. Choose a hosting location for t
Page 469 and 470: 8. Enter or verify the app name, ve
Page 473 and 474: 5. Click the Scope tab and remove d
Page 475 and 476: eBooks The JAMF Software Server (JS
Page 477 and 478: 9. Click Save. The eBook is distrib
Page 481 and 482: Casper Focus Overview of Casper Foc
Page 483 and 484: Managing Classes For a teacher to c
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