TABLE OF CONTENTS

Global Industry Survey – Respondents Profiles
50%
40%
45%
35%
13,5%
7,4%
5,8%
5,8%
4,7%
30%
4,3%
20%
22%
17%
14%
3,7%
3,7%
10%
0%
10%
7%
3%
44,6%
3,3%
3,1%
28
Organisation Types & Main Activities
The 1,254 HVAC&R professionals and end-users surveyed
from March to September 2011 mainly represented
manufacturers (45%) and engineering & contracting firms
(35%). As multiple choices were possible, representatives
of corporations offering solutions for various phases in
the value chain of system development, supply and
maintenance, indicated more than one activity. The two
main industry sectors represented were commercial
refrigeration (65%) and industrial refrigeration (62%),
followed by stationary air-conditioning (48%).
Countries represented
The highest share of respondents were located in the
USA, traditionally a strong user of ammonia systems but
the world’s last major market to receive government
approval to use hydrocarbons as a refrigerant. It is
followed by the UK, Italy and Germany. Australia, Canada
and India were represented with around 4-5% each,
whereas Denmark – despite being the smallest country
in this top group by far – showed its natural refrigerant
leadership role also in a high response rate.