Scania annual report 2002

Employees
Respect for the individual is the basis for
leadership at Scania. A sense of commitment
and a questioning approach can only be
achieved by individuals who feel that they
can exert influence. By means of continuous
improvements in working methods, Scania
has substantially improved productivity and
job satisfaction, while helping reduce
absences due to illness.
Leadership focused on working methods
Clear, supportive leadership, with straightforward allocation
of responsibility, is fundamental to Scania’s continuous
improvement efforts. This establishes a creative,
secure environment that encourages initiative and
courage to break new ground and that rewards concrete,
lasting results.
One of the most important tasks of Scania managers
is to teach and apply the principles that form the basis
of a method-based management system. Fundamental
to this working method is the pursuit of continuous
improvements. New ideas develop among employees
in the company’s operations, while managers stimulate
continuous improvement in working systems.
Human resource development
Scania managers must utilise the talents of their fellow
employees and stimulate development. At the same
time, each individual employee has a responsibility for
improving his or her own skills. Once a year, each
employee’s human resource development plan is
summarised in a review with his or her manager.
Scania’s human resource development work has a
long-term focus. Scania’s global organisation set aside
an average of 30 training hours per employee, in addition
to the time spent on ‘‘learning by doing” as part of dayto-day
work.
Anna Bodestig
Styling, Research and Development, Södertälje, Sweden
“I work at a department with a creative climate and great
openness to new ideas and solutions. Our ambitions are
always set high, in order to achieve the best results. We
work holistically with both interiors and exteriors, and
with all Scania products. It is also fun to work with an
international product and an international company – it
always provides a broader perspective.”
Diosdete Caetano
Product Auditing, Chassis, São Paulo, Brazil
“To me, the major reward in my job is the freedom to
make my own decisions. I manage a team that identifies
deviations in components that are used when assembling
a truck. It is a matter of finding quick solutions, usually
together with the supplier, in order to eliminate the problem.
Scania gives you a lot of individual responsibility.”
Rodolfo Sebastian Haro
Gearbox Shaft Tooling, Tucumán, Argentina
“The 15 years I have worked at Scania Tucumán have
given me an opportunity for both personal and professional
development, which have been important goals in
my life. I am proud to know that the job I do at the factory
here in Tucumán is a part of top-quality trucks and buses
that operate all over the world. To me, Scania is a company
that cares about and values people.”
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