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Scania annual report 2002

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Customer financing<br />

Customer financing is a well-established<br />

field of operations in most of <strong>Scania</strong>’s main<br />

markets.<br />

These activities contribute to the company’s<br />

overall earnings and growth, while<br />

strengthening the competitiveness of <strong>Scania</strong>.<br />

To meet the needs of customers in new<br />

markets and increase <strong>Scania</strong>’s business<br />

opportunities, a number of new finance companies<br />

were established during the year.<br />

Customer financing is an important element of <strong>Scania</strong>’s<br />

complete product range. The company endeavours to<br />

work locally in its Customer Finance operations. Proximity<br />

to the customer and local know-how makes the pro-<br />

Continued positive trend<br />

The income of <strong>Scania</strong>’s Customer Finance operations<br />

rose by 11 percent to SEK 308 m. (278). This was<br />

equivalent to an operating income of 1.22 (1.19) percent<br />

of the year’s average portfolio. Overhead, expressed in<br />

relation to the average portfolio, rose from 0.97 percent<br />

in 2001 to 1.05 percent in <strong>2002</strong>.<br />

Total financing volume rose to SEK 25,303 m.<br />

(25,091). During the year, 11,742 (12,109) new trucks,<br />

407 (458) new buses and 2,953 (2,498) used <strong>Scania</strong><br />

vehicles were financed. The number of contracts in the<br />

portfolio at year-end totalled 59,472 (54,028). Of the<br />

total portfolio, 33 percent was operating leases. The<br />

remaining 67 percent consisted of loan financing and<br />

financial leases.<br />

cessing of applications faster and improves the quality<br />

of credit evaluation.<br />

<strong>Scania</strong>’s strategy is to establish its own finance<br />

companies in markets with sufficient sales volume. In<br />

other markets, distributors are supported by financing<br />

solutions from the subsidiary <strong>Scania</strong> Credit AB.<br />

Europe<br />

<strong>Scania</strong>’s Customer Finance operations in Europe now<br />

consist of thirteen <strong>Scania</strong>-owned finance companies.<br />

In some western European countries, portfolio<br />

growth halted due to lower sales volume.<br />

However, growth occurred in the Italian company<br />

and in Spain, due to a large element of bus financing.<br />

Operations in central and eastern Europe, which<br />

take place through the company <strong>Scania</strong> Credit, continued<br />

to show good growth.<br />

In one of these markets, Russia, a finance company<br />

was established to be able to offer Russian customers<br />

domestic financing as an alternative to the cross-border<br />

financing offered via <strong>Scania</strong> Credit.<br />

Asia<br />

Financing operations in South Korea have taken place<br />

since the beginning of <strong>2002</strong> through a <strong>Scania</strong>-owned<br />

finance company. During the year, the company refined<br />

its financing range. Processes were trimmed and staff<br />

received further training in order to meet the high<br />

standards required in this market.<br />

Latin America<br />

In the Latin American market, <strong>Scania</strong> offers financing in<br />

collaboration with outside lenders. In the uncertain eco-<br />

Total assets in finance<br />

companies<br />

SEK m.<br />

30,000<br />

25,000<br />

20,000<br />

15,000<br />

10,000<br />

5,000<br />

0<br />

99 00 01 02<br />

Operating income<br />

and net margin<br />

SEK m.<br />

300<br />

nomic situation that has prevailed, <strong>Scania</strong> assumes a<br />

limited portion of the credit risk.<br />

Beyond this, <strong>Scania</strong> in Brazil offers a customerfinanced<br />

savings programme, in which customers are<br />

organised into consortia. Through regular savings in a<br />

consortium, customers are guaranteed the allocation of<br />

vehicles within the savings period. During <strong>2002</strong>, 42 (37)<br />

percent of sales in Brazil were made via consortia.<br />

Risk exposure<br />

In recent years, <strong>Scania</strong> has done extensive work to<br />

ensure that it can handle customer financing risk even<br />

better. This includes management of credit risks as well<br />

as financial risks and operational risks.<br />

<strong>Scania</strong>’s Customer Finance operations are responsible<br />

for the credit risks in the group of finance companies,<br />

while financial risks are managed by <strong>Scania</strong> at<br />

200<br />

100<br />

Operating income<br />

Net margin as a<br />

percentage<br />

of average<br />

porfolio<br />

0<br />

99 00 01 02<br />

%<br />

1.5<br />

1.0<br />

0.5<br />

0<br />

44

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