Strategic IT Planning for Public Organizations: A Toolkit - UNU-IIST ...

Strategic IT Planning Toolkit – Section 6: Strategy Development
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Process: The steps involved in mapping the strategic objectives are listed below while Figure 17
provides a more formal description of the process:
T1) prioritize strategic IT objectives across the perspectives
T2) specify for each objective the set of required and supported strategies
T3) produce a strategy map based on information produced in step T2
Figure 17: Objective Mapping Process
Tools: Section 6.2 of the Template document [33] provides tables for prioritizing objectives across the
strategic perspectives. In the same table, columns are provided for specifying the set of supported and
required objectives (i.e. dependencies between the reference objectives and others).
Related Tasks: This task supports the Strategy Control activity by showing how the effectiveness of
objectives can be evaluated through the cause-and-effect relationships.
Comments: The output of this task is one of the most important outputs from the overall strategy
process. The strategy map provides a snapshot of the major IT objectives and how each supports the
other. Generally, the relationships between objectives are specialized form of the relationships
between the perspectives. For instance, the IT resource perspective supports almost all the other
perspectives and the innovation and learning perspective will directly support the organizational
mission and program perspective. However, these relationships are may be too general for diagnostic
or non-trivial analysis of the IT strategy.
Report No. 417, May 2009
UNU-IIST, P. O. Box 3058, Macao