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Strategic IT Planning Toolkit – Section 6: Strategy Development 42 Process: The steps involved in mapping the strategic objectives are listed below while Figure 17 provides a more formal description of the process: T1) prioritize strategic IT objectives across the perspectives T2) specify for each objective the set of required and supported strategies T3) produce a strategy map based on information produced in step T2 Figure 17: Objective Mapping Process Tools: Section 6.2 of the Template document [33] provides tables for prioritizing objectives across the strategic perspectives. In the same table, columns are provided for specifying the set of supported and required objectives (i.e. dependencies between the reference objectives and others). Related Tasks: This task supports the Strategy Control activity by showing how the effectiveness of objectives can be evaluated through the cause-and-effect relationships. Comments: The output of this task is one of the most important outputs from the overall strategy process. The strategy map provides a snapshot of the major IT objectives and how each supports the other. Generally, the relationships between objectives are specialized form of the relationships between the perspectives. For instance, the IT resource perspective supports almost all the other perspectives and the innovation and learning perspective will directly support the organizational mission and program perspective. However, these relationships are may be too general for diagnostic or non-trivial analysis of the IT strategy. Report No. 417, May 2009 UNU-IIST, P. O. Box 3058, Macao
Strategic IT Planning Toolkit – Section 6: Strategy Development 43 6.5 Summary This section describes the heart of the whole IT strategy process. It demonstrates how IT strategies can be developed through the analysis of SWOT factors, guided by the IT strategic framework and the IT capability readiness results. It also shows how the IT strategies can be refined into actionable statements called IT objectives. Through the specification of performance measures for objectives, general strategy control is achievable through the measures. Finally, by mapping objectives, evaluation of the effectiveness of strategies or objectives can be tracked. Analysis of the strategy map is also feasible by exploring the cause-and-effect links between the objectives. Report No. 417, May 2009 UNU-IIST, P. O. Box 3058, Macao
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Strategic IT Planning for Public Organizations: A Toolkit - UNU-IIST ...

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