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Strategic IT Planning for Public Organizations: A Toolkit - UNU-IIST ...

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<strong>Strategic</strong> <strong>IT</strong> <strong>Planning</strong> <strong>Toolkit</strong> – Appendix: Definitions<br />

58<br />

1996 and now published by the <strong>IT</strong> Governance Institute. (COB<strong>IT</strong> definition)<br />

COB<strong>IT</strong> Level – 3<br />

http://www.datagovernance.com/glossary_c.html<br />

The maturity models (MMs) in COB<strong>IT</strong> were first created in 2000 and at that time<br />

were designed based on the original CMM scale with the addition of an extra level<br />

(0) as shown below:<br />

Level 0: Non-existent<br />

Level 1: Initial/ad hoc<br />

Level 2: Repeatable but Intuitive<br />

Level 3: Defined Process<br />

Level 4: Managed and Measurable<br />

Level 5: Optimized<br />

Conceptual<br />

Framework<br />

Courseware<br />

Desired Future<br />

State<br />

Electronic<br />

Governance<br />

Enterprise<br />

Architecture<br />

e-Strategy<br />

Evaluation<br />

External Factors<br />

Source:<br />

http://www.isaca.org/Content/NavigationMenu/Members_and_Leaders1/COB<strong>IT</strong>6/<br />

FAQ6/COB<strong>IT</strong>_FAQ.htm#24<br />

This is a consistent and comprehensive theoretical framework emerging from an<br />

inductive integration of previous literature, theories, and other pertinent<br />

in<strong>for</strong>mation. Conceptual framework is usually the basis <strong>for</strong> reframing the research<br />

questions and <strong>for</strong> <strong>for</strong>mulating hypotheses or making in<strong>for</strong>mal tentative predictions<br />

about the possible outcome of the study.<br />

http://www.fiu.edu/~bridges/glossary.htm#Conceptual_Framework<br />

Software designed specifically <strong>for</strong> use in a classroom or other educational setting,<br />

containing instructional material, educational software, or audiovisual materials.<br />

"Courseware" is a term used to describe software resources which are used <strong>for</strong><br />

Computer-Assisted Learning (CAL). to mediate or support a course or module.<br />

http://www.e-learningguru.com/gloss.htm<br />

Declaring how you want the process to work once it is redesigned leads to<br />

describing the desired future state, which may address the customer requirements<br />

and how the process will meet those requirements.<br />

http://web.mit.edu/hr/oed/bpi/glossary.html<br />

E-governance is the use of ICT by different actors of the society with the aim to<br />

improve their access to in<strong>for</strong>mation and to build their capacities.<br />

http://portal.unesco.org/ci/en/ev.php-<br />

URL_ID=3038&URL_DO=DO_TOPIC&URL_SECTION=201.html<br />

The holistic expression of an organization's key business, in<strong>for</strong>mation, application<br />

and technology strategies. Integral components of enterprise architecture are<br />

standards and guidelines that direct how technology will be used.<br />

http://cpr.ca.gov/report/refapp/glos.htm<br />

Business strategy applied to develop an online presence.<br />

http://www-agecon.ag.ohio-state.edu/programs/e-agbiz/pageglossary/main.html<br />

Analysis of various measures to determine of specific per<strong>for</strong>mance objectives are<br />

met. It is also an analysis undertaken at a fixed point in time to determine the<br />

degree to which stated objectives have been reached. This is generally used as a<br />

basis <strong>for</strong> decision making, including updating plans.<br />

http://www.unisa.edu.au/pas/qap/planning/glossary.asp<br />

A factor that may enhance or nullify underlying program assumptions and thus the<br />

likelihood of goal achievement. Goal achievement may also be predicated on<br />

Report No. 417, May 2009<br />

<strong>UNU</strong>-<strong>IIST</strong>, P. O. Box 3058, Macao

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